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Suburban Extended Stay Hotel of Charlotte - WT Harris: Traveler Reviews


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3.0 of 5 stars 2 reviews
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You'd be better off sleeping in a cardboard box...

Suburban Extended Stay Hotel of Charlotte - WT Harris

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1 of 5 stars
Save_Me_Jeebus!   1 contribution
Chicago, IL
Dec 21, 2006 | Trip type: Couples
2/2 found this review helpful

My boyfriend and I were looking for a place with a mini-kitchen and decent rates when we decided to book a 10 night stay at The Suburban Extended Stay. It looks somewhat cozy and charming from the outside; However, the old saying "looks can be deceiving" could not be any more true in this case. There were visible stains on the mattress, chair, and walls. We were not given any bath towels, and after calling the front desk to ask for some, the desk clerk rudely said we could come and get some IF they had extra (a few days later, we finally got some flimsy towels). Also, one of the lightbulbs was burned out, and the remote control did not work (we ended up having to replace the batteries ourselves). Worst of all, this facility has a roach problem, and the corridors smell like wet dogs. After complaining to management, all they were willing to do was schedule an extra cleaning--which, by the way, was never given to us. The corporate offices for Choice Hotels were also unwilling to switch us to a different room or hotel, citing that since the Suburban Extended Stays are independently owned and operated, it is at the discretion of management to resolve any complaints. Please, do yourself a favor and stay somewhere else. There are several places advertised off of the interstate for much less, that are also much cleaner; or, spend a few extra dollars and use an auction site like Priceline or Hotwire to book yourself a room that is much better than this awful place.

  • Liked — I did not like anything about the accommodation.
  • Disliked — The roaches crawling up and down the walls at night, and just the general lack of cleanliness.
  • Tips/Secrets: — If you are looking for a very cheap place to stay in Charlotte, there are many budget motels advertised on billboards along the interstate. Also, you can get a 3 star + or even a nice 2 star using Priceline and/or Hotwire.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 21, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Suburban Extended Stay Hotel of Charlotte - WT Harris Also Known As

  • Charlotte Extended Stay
  • Extended Stay Charlotte
Address: 8615 Hankins Road, Charlotte, NC 28269