We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Won't Stay Anywhere Else” 5 of 5 stars
Review of TownePlace Suites Charlotte University Research Park

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added TownePlace Suites Charlotte University Research Park to your Saves list
TownePlace Suites Charlotte University Research Park
2.5 of 5 Hotel   |   8710 Research Drive, Charlotte, NC 28262   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #85 of 170 Hotels in Charlotte
Smyrna, Tennessee
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Won't Stay Anywhere Else”
5 of 5 stars Reviewed December 22, 2013

My husband and I have been staying at the Towne Place Suites for nearly five years. We stay there every time we visit our daughter in Charlotte. The rooms are clean, the rates are unbelievably reasonable, and every member of the desk staff is incredibly kind and helpful. We love having a room with a love seat and refrigerator, but these rooms also have a chair, desk and chair, dorm-size fridge, stove, and sink. We have told our daughter not to move too far away, because we are in love with this hotel.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

65 reviews from our community

Traveler rating
    23
    18
    14
    5
    5
See reviews for
24
7
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 21, 2013

Stayed at this hotel two weekends ago.....AGAIN, the staff was excellent, everyone was very polite and helpful. Breakfast was good!
Our room was very clean and had NO problems with anyone.
Felt very safe staying there.....

I would recommend this hotel to anyone staying in the Charlotte area!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed November 5, 2013

I would reccommend this place for a short stay. We had absolutely no issues at all with the property. The bed was very comfortable and the place was clean and bright. There were plenty of towels and wash cloths available as requested (good job). The front desk staff is lacking a bit for my taste but not horrible. They were not inviting and cheerful as most front desk reception people are. They were sort of stone faced and cold.

Oh almost forgot.......

I walked over to the office grabbed a bottle of water from the fridge and said charge it to my room. The lady at the front desk simply said what's your room number. I replied 118 and she said ok.

Never asked for ID or at least that I had a valid key for 118. ???????

Not good so be sure to check your bill upon check out.

Room Tip: Corner suite was supurb!!
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

This hotel is clean, the breakfast offerings are great, but the staff is what stands out! Louis, Michael, Tanika at the front desk; the breakfast lady, housekeeping staff. Everyone of them were professional and very caring & competent. The hotel is safe and clean & centrally located.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2013

During a stay for a weekend trip to Charlotte, we stayed at this hotel. On the surface things looked clean. However, when looking for something that we thought had fallen behind the baseboard, we were HORRIFIED to find a large dark stain on the top of the mattress, headboard and box spring, not a small stain, this was something that was large enough to stain 40% of this area!!!

My children and I were greeted each day by the smell of marijuana in the elevator and hallway along with trash in the elevator for two days. The evening front staff member was VERY rude, disrespectful and not very helpful. The breakfast was ok, nothing that I would have expected. I felt like we were staying in what could be characterized as a homeless shelter. This was not what I expected from Marriott, it was a 1 star experience.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason u, General Manager at TownePlace Suites Charlotte University Research Park, responded to this review, October 25, 2013
Thank you for your comments. We rely heavily on our guest feedback in order to improve. Please call me directly when you have a moment, I would like to discuss your recent experience with our hotel.

Jason Urschel
General Manager
(704) 548 - 0388
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
Top Contributor
81 reviews 81 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed August 4, 2013

Multiple things wrong with this place.

First, I am a Marriott Silver traveler meaning I stay in a LOT of Marriott properties so I have quite a few experiences to hold this one up to.

I checked in and was offered room 300. When I walked in my room, there were water rings on the coffee table where a cup had sat and the TV did not work. I went down to tell the desk clerk and he stated that I would HAVE to change rooms. I was provided a key to room 200. NOW I had to remove all my things from room 300 and shuffle them into room 200.

I walk to the 200 hall and hear a LOT of noise. My room happens to be RIGHT BESIDE the noisy room. Plus, I enter my room and am knocked over by the smell of nicotine and air freshener.

I am SO disappointed. There is NO dresser in which to put my things. The "sofa" seems filthy and my socks are BLACK from walking on the dated emerald green carpet.

This is miserable.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason u, Manager at TownePlace Suites Charlotte University Research Park, responded to this review, August 13, 2013
Thank you for you comments. I have used them to better instill in my staff the importance fo clean comfortable rooms and efficient service. Please call me when you have a moment to discuss this matter further. Thank you again.

Jason Urschel
General manager
(704) 548 - 0388
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
109 reviews 109 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 28, 2013 via mobile

I stayed in this hotel for 3 nights while I prepared for a move out of state. The location was perfect for me which was close to my home and the highway. The staff was pretty nice and the room was average. The kitchen is very small. The desk is very nice. The only issue I had was the noise of patrons right in front of the property which unfortunately is where my window faced. It was very loud talking and laughter in the wee morning hours. It did end after I called the front desk so no complaints from me. I would suggest you select a room that does not face the office. The office is located right next to the pool which is very loud during the summer months.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to TownePlace Suites Charlotte University Research Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Charlotte University Research Park

Address: 8710 Research Drive, Charlotte, NC 28262
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 170 Hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Charlotte University Research Park 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Marriott, Orbitz, Expedia, Booking.com, AAA Travel Services, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your TownePlace Suites Charlotte University Research Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Charlotte University Research Park Hotel Charlotte

Owners: What's your side of the story?

If you own or manage TownePlace Suites Charlotte University Research Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.