I have been very happy with all Marriott properties until this one. Was it just a bad night? I don't know, but there were plenty of areas within the hotels control that were not acceptable the worst being dirty sheets and pillowcases on our bed! (I mean dirty...hair, smudges,etc.) They did replace our sheets (well, we went down to office, got sheets and remade the bed ourselves...but I was ready to sleep in car if they could not give us clean sheets!) but they also seemed way understaffed...check-in was very slow (20 minute wait) as there was only one staff member working the hotel (that's why went down to pick up clean sheets oursleves, too!). When we finally turned out the lights all we heard were people going up and down the stairs--turns out our bedroom is on the same wall as the stairway (note there are no elevators) and people went up and down for over an hour after we were in bed (this was after midnight!). The hotel planners/builders really need to lay out the room better and/or use soundproofing materials in these areas. We will definiely not stay at this hotel again and I am wary of ever staying in another TownePlace Suites.
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