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“Good Choice for Room” 5 of 5 stars
Review of Staybridge Suites Charlotte Ballantyne

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Staybridge Suites Charlotte Ballantyne
15735 Brixham Hill Avenue, Charlotte, NC 28277   |  
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Ranked #27 of 171 Hotels in Charlotte
Certificate of Excellence 2014
Yorktown, Virginia
Top Contributor
152 reviews 152 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
“Good Choice for Room”
5 of 5 stars Reviewed May 28, 2012

It is nice to be able to get a one bedroom suite at close to the price of a regular room. The Staybridge has the bells and whistles of a business hotel with the separate bedroom that is nice for couples with different bedtimes. Complimentary breakfast with hot choices as well as internet. Well cared for with friendly staff. There is no restaurant at this location and facilities include a limited exercise room and indoor pool.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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164 reviews from our community

Traveler rating
    121
    29
    9
    4
    1
See reviews for
59
21
8
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
augusta, ga
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 15, 2012

Room was not very clean and needed to be updated. Carpet is old and worn. The manager is not pleasant and was rude.

Room Tip: Rooms all seem to be about the same. We were on 3rd floor, near the end so it was easy to use the st...
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review, June 25, 2012
Dear mimi56Augustaga,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the manager may have caused. We are also very sorry you were not satisfied with the conditions of the hotel. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Regards,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FORT MILL
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 25, 2012

This was a great trip thanks to the Staybridge Suites team. The suite had plenty of room for all to have their own space.The BridgeMart is a nice touch,with prices within reason. My mother in law is a strict vegatarian. The breakfast buffett had plenty of things to meet her diet requiremnents without having to make a special request.The staff was professional and made us feel right at home. We are looking forward our next visit.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Top Contributor
203 reviews 203 reviews
61 hotel reviews
Reviews in 69 cities Reviews in 69 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed April 13, 2012

Stayed here on a business trip during four nights. It's a very good hotel with complimentary breakfast and also complimentary drinks plus food on Tuesday, Wednesday and Thursday evening. The hotel is not in the city centre but it was close to the company I visited.
It's located a 5 minute drive from Carlina Place Mall which has some good shopping.

There's a swimming pool a small gym and also the possibility to use the hotels barbeque for own purchased food. The hotel also has a nice inner yard with a putting green :)

To summarize: it's a very good hotel with all amenities you need.

Room Tip: Try to get a room towards the inner yard. However there's no disturbing traffic if you would get...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2012

This hotel is clean, comfortable, quiet, and affordable. I would definitely stay here again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 5, 2012

The reviews are true - this place is great. We liked our room, the location is fine as long as you have a car and don't mind a 20-30 min drive to the CBD. The free breakfast was much better than average and we enjoyed the free drinks and light meals on offer some week nights. There are heaps of nice restaurants within walking distance. No complaints at all.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 1, 2012

This hotel strives to be the best. Upon arrival, you see the table full of awards they have acquired. Check in was effortless, and if you are a Priority Club member, you also get a welcome bag of snacks and water. The double bed room was spacious, and the alarm clock has a dock for your iPod or iPhone. I'm used to there being electrical outlets on the lamp base, however, there were none here. There were more tv channels here than i have ever seen at a hotel, and surprisingly, FOUR premium channels-two HBO and two Showtime channels.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Charlotte
#33 Romantic Hotel in Charlotte
#34 Business Hotel in Charlotte
#39 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Number of rooms: 118
Official Description (provided by the hotel):
Get Comfortable at the award winning Staybridge Suites Hotel Charlotte Ballantyne (Ballantine). The Staybridge Suites Hotel Charlotte Ballantyne (Ballantine) is located in the heart of the Ballantyne Corporate Park & South Charlotte Real Estate Districts, adjacent to the Ballantyne Golf Resort & within walking distance to major corporations like SPX, ESPN, Scottish Re, Bank of America, Lending Tree & AXA/Equitable Life. Our location offers easy access to Ballantyne Village (shopping), Downtown Charlotte, I-485, I-85, I-77 Lowe s Motor Speedway (NASCAR) and the Charlotte Douglas International Airport (CLT).The Staybridge Suites Hotel Charlotte Ballantyne offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel needs.Our smoke free, pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with in-room entertainment, free wired and wireless Internet access, two phone lines with a direct dial phone number and personalized voicemail. Other features include 24 hour business center with free Internet access, a library, free laundry facilities, fitness center, indoor pool w/whirlpool, courtyard w/grills, fire pit, free deluxe breakfast bar and evening Social reception (Tuesday-Weds-Thursday). ... more   less 
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites

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