We used Marriott points and got this room for free for 2 nights. The cash price would have been 169.00 per night.

We didn't expect a lot because the last time we visited here we stayed in a different Marriott affiliate and were disappointed.
However we were pleasantly surprised to find that the bed was comfortable and had nice linens. The kitchen area was fully stocked and clean. The sofa/sitting area was comfortable.

The only disappointment was that the bathrooms are not great.
I really hate shower curtain type bathrooms and this was was small with a shower curtain. The toilet paper had to be the cheapest grade available and the towels were extremely rough on the skin.
We asked the housekeeper to replace the towels and she brought us all the large towels but only 1 face towel.
The parking lot was a bit empty but well lit.

There is free breakfast here, it was ok, but nothing I would want to do 2 days in a row.
If you do stay here, go across the street to the target shopping center and have breakfast at 'The flying Biscuit" Cafe. You won't regret it.
There aren't many hotels on this side of town near our relatives so we didn't have a lot of choice. We will likely stay again but bring our own towels which are softer.
The staff at the front desk were friendly.

I stayed at the Residence Inn Piper Glen with my sister after she had a surgical procedure at a nearby medical office, and everything was comfortable and attractive. I stopped by the hotel early in the morning while my sister was "under the knife" to register and ask for early check in if possible. The desk clerk was very helpful, but had the personality of a block of wood, a PLAIN block. I didn't think his demeanor was at all welcoming at a Hotel that in every other way I was very impressed with. He gave me a room immediately, even though it was only 9:00am, and I unloaded the car and proceeded up the elevator to the third floor; I think there are five. I asked for something on the first, but this was all that was available at the time, or so I thought. When I opened the door, I saw pieces of the air-conditioner all over the bedroom and living room, and work orders and tools. The AC unit was completely dismantled, so I called down and told him that all was not right with the decision to give me this room, and was told that someone would be up. I decided to go down and see if they would let me eat breakfast, since I couldn't hang around in the disaster area that would be my suite, and when I passed the desk, the clerk said he needed to move me to another room (by this point, I had just about figured that out), but that one wasn't ready yet. He said to help myself to the buffet (that's included in the price of your room), so I did, and it was very nice- eggs, bacon or sausage, biscuits, pancakes, doughnuts and pastries, cereal, fruit, etc. There's a nice little seating area in the lobby too with a big flat screen TV. I waited there reading a book until the clerk called me over at 10:15 and told me my new room was ready, and that it was on the first floor! So it was worth waiting on. It was also pretty close to one of the side entrances to the hotel, a door one could only access if in possession of a room key. The suite was nice- VERY clean- two rooms consisting of a living room/eat-in kitchen combo, and a bedroom (ours had a king size bed). The bath is nice- the sink area is along side of the bedroom, and the toilet and shower are closed off. The kitchen is very small but has a dishwasher, sink, stove-top, and full sized refrigerator. There is a small table that's perfect for two. The living room had a sofa, occasional chair, TV, and a nice big window. The sofa was comfortable enough to sleep on. In the bedroom, the bed was very comfortable as well, and there was another nice sized window and TV. Outside our room, in the courtyard, there was a small basketball court, and the fenced-in pool. They were very nice and I could see the guests really enjoying both.

Across the street from the hotel is a very nice shopping center with good restaurants like Firebirds and nice retail stores. This outlying area of Charlotte, actually in Matthews, is an upscale neighborhood with beautiful homes and lots of trees.

We will be staying in Charlotte again for another medical procedure in the near future, and it will be at this fine establishment. Funny, I noticed while I was waiting in the lobby, there was a Marriott represetative there doing an EXTREMELY thorough examination of the hotel, down to the white glove test. He was very friendly and chatted with the guests, but took his job very seriously and missed nothing. There was a thumbtack in the wall above the front desk, and even though I hadn't seen it when I checked in (and I usually notice everything), he did and pulled it out with an admonishment to the wood-block clerk about leaving it there. It's nice to see someone going around and making sure that everything that can be done, IS being done to keep things looking their best. Is it too much to ask? Certainly not at this hotel.

GOOD: We had a long stay in a 2 bedroom suite - very comfortable rooms and beds. We found the front desk staff to be very friendly and accomodating, and the location can't be beat. We were across the street from Target, large grocery store, numerous restaurants (loved Firebrids!), etc. The price was also very reasonable ($150/night). We would defintely return if they improved their housekeeping (see below).
BAD: Of the numerous RI's we have stayed at, this had the worst housekeeping ever - and we left a big tip every day too! There was no "straightening up" in the room as there usually is at Residence Inns (ie, folding the blanket we left on the couch)- vacuuming was very poor (crumbs under the dining table stayed there the entire visit) and counters & tables were not well cleaned. Basically all they did was make the beds (sheets changed twice a week only), add new towels, and put dirty dishes in dishwasher. There were also stains on the sofa and dining room chairs - something that could be easily taken care of, you would think. The hall carpets, especially near the elevators, were never clean - always lots of food crumbs, paper, etc - we wondered if they ever vacuumed the halls?

We stopped here to visit family. The hotel is well run, clean, the rooms spacious and bright. They have a decent free breakfast. It's located in a good neighborhood with a shopping center across the road and a gas station and car wash within walking distance. The only negative, for us, was the preponderance of guests with dogs. We like dogs but wouldn't particularly want to occupy a room just vacated by a strange dog.