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Residence Inn Charlotte Uptown: Traveler Reviews


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Best fare found from Phoenix to Charlotte: $232

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95% Recommend
4.5 of 5 stars 41 reviews
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[ Date ] [ Rating ]
Best place i stayed ever; you need it, they get it !

Residence Inn Charlotte Uptown

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5 of 5 stars
ArubianAruba   1 contribution
Aruba
Oct 9, 2009 | Trip type: Family

We've travelled a lot and stayed in a lot of hotels, but this was the best ever. Not only the rooms, the hot breakfast, but especially the service was excellent. I would recommend anyone travelling to Charlotte to stay here. We were travelling with our toddler and we couldn't find a childseat for the taxi; they provided us with one and were willing to buy one for us to borrow and even offered us their cell in case we needed something! The top was that they were extremely helpful when we lost our camera. They tried to find it and they did, at another location ! That's what i call exceptional service ! Elizabeth and Anthony, you're the best ! The management can be proud to have such amicable and helpfull professionals working at this hotel ! You need it, they get it !
We wish you all the best !
Fernandes from Aruba

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since October 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €112 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Insanely Large Room!

Residence Inn Charlotte Uptown

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5 of 5 stars
xrayd0ct0r   3 contributions
Dothan, AL
Jul 31, 2009 | Trip type: Family

Only stayed here one night, wish it had been longer as it was extremely comfortable. Complimentary breakfast was pretty good too.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since August 09, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €112 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellent Hotel, should be in top 10!

Residence Inn Charlotte Uptown

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5 of 5 stars
Skinnywater   49 contributions
Florida
Jul 30, 2009 | Trip type: Business, Solo travel

Stayed here for a week for a trade show in July. They really know how to do it right here, from the moment I checked in to the moment I checked out, no problems!

Randy , assistant manager was most helpful and accommodating. The rooms are large, clean, decorated nicely, very comfortable. Mine was on the second floor and was quiet. The breakfast was very good, with a variety of items both hot and cold.

The staff was very friendly and a offered a friendly greeting when ever I would pass by the front desk. The food at the "Mint Grill" was surprisingly very good for a small restaurant. The bar downstairs was small and friendly. a good place to unwind with colleagues , good bartenders.

I love Marriott properties, they understand how it should be done!!

Excellent property and staff!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since February 15, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €112 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
No complaints!

Residence Inn Charlotte Uptown

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5 of 5 stars
BSUBigboy   6 contributions
SE NC
Jul 25, 2009 | Trip type: Business, Solo travel

Great location, good comfortable rooms, nice breakfast bar, great staff.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since April 21, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €112 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pet Policy Is A Scam

Residence Inn Charlotte Uptown

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2 of 5 stars
Bluebird075   1 contribution
North Carolina
Jul 13, 2009 | Trip type: Couples

This hotel claims that pets are welcome, but beware of the strings attached. We were willing to pay the outrageous $100 NON refundable pet fee to stay in a "nice" place. When we arrived we were informed that we would have to stay in a "pet room" on the second floor(worst floor of the hotel) although we requested a high floor. Why would we have to stay in a "pet room" on the second floor if we are paying a $100 NON refundable pet fee??? It is because they do not actually use that $100 for sanitization as they claim. Our room had some previous animals waste (vomit) hardened onto the wheel of the computer chair. It had obviously been there for a very long time. Their pet policy is a scam. It's back to La Quinta for us. I will give them an A+++ for their non smoking policy.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 13, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from CharlottehotelGM, General Manager
(Management representative)
Sep 23, 2009
I am very sorry that you thought our pet policy was a scam. We pride ourselves on being pet friendly and believe the 1 time $100 fee is fair given the extensive cleaning and sanitiizing efforts that must be done afterwards to make sure we provide the same standards to all guests. The reason we place all pets on the first 2 floors of sleeping rooms is to make for the shortest possible elevator ride up to the room as well as the shortest walk down the stairwells to exit the building for pet walks, etc. as some other guests prefer not to be around pets. I hope that this helps explain our operating procedures and hope to have you stay at our property again some day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €112 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Residence Inn Charlotte Uptown Also Known As

  • Residence Inn Charlotte
  • Charlotte Residence Inn
Address: 404 S Mint St, Charlotte, NC 28202