Without a doubt, this was one of the best hotels that we have stayed in. We had the two bedroom suite and very clean and very quiet. The staff was excellent and that makes me to want to stay again. I would give this a ten out of a ten.

Stayed 1 night at this property. First let me say I've very picky about hotels and cleanliness and it's been a while since I've stayed at a hotel that wasn't the Four Seasons. So, the fact that I give the Residence Inn a glowing report says a lot about this property. The staff was helpful and knowledgable upon check-in and while answering our many questions about the area. Our room was spacious and had a view of the Charlotte skyline. Most importantly, the room was very clean (no stray hairs to be found!). Wow! Another plus was the breakfast buffet.
On the negative side, the mattress wasn't all that great-my husband and I would slide toward the middle by the morning, but it's fine for a few nights. And it kind of seems unneccessary to charge $10/day for parking in Charlotte-I mean this isn't NY.
But all in all, a wonderful stay. Loved the cleanliness of the room!!!

We stayed here for a short 1-night getaway and were very satisfied. The hotel is much newer and nicer than the average Residence Inn. The rooms are large, the lobby is nice and the breakfast buffet is great. They also offer a shuttle to places in the uptown area. We used this to go to dinner and then took a $5 cab ride home, since we got in after midnight.

We had never been to Charlotte before, but this is a good location if you are OK walking a little bit to the restaurants and not being in the middle of everythin. Walking to the city center is do-able on a nice day if you aren't in high heels. In hind site, I would have preferred staying at the Marriott City Center, as it is right in the heart of everything- next door to bars, restaurants, etc.. The Residence Inn is good though and is just a minute drive to Uptown, there is just not much immediately around it. We might just be lazy, but this was our trip to discover the city!

We spent 4 nights in a 1 bedroom suite at this hotel. We have stayed at a Residence Inn previously and had a good experience so we decided to try another one. We were not disappointed. The lobby was clean and inviting. The hotel has a large breakfast area, a business center with computer, printer and ATM, a small self serve grocery area, a nicely equipped fitness area and a free shuttle to downtown.
Our room on the eighth floor was clean and quiet. The bed was comfortable and we slept very well. We stayed in a unit with a full kitchen complete with microwave, coffee maker and dishwasher as well as a full size refrigerator and small table and chairs. There were start up supplies on the table and dishes, silverware and cooking pots and utensils.
A complete breakfast was included in our room rate. The food was plentiful and tasty. Many healthy options were available. My husband is very health conscious and had no difficulty with his selections. Coffee and tea are available all day and there is a lovely happy hour Monday thru Thursday. There is a nice bar for evening cocktails.
Above all, the staff was what made our stay so pleasant. The entire front desk staff was friendly and often went out of their was to help us. One staff member even dropped us off at a car repair shop on his was home from work to save us the walk. This was extraordinary service.
We walked all over downtown from the hotel with very little effort. In addition, my husband ran each morning throughout the city area and found it slightly hilly but very enjoyable.