First let me say, my wife and I are Residence Inn fans. The room was what we have come to expect from this chain, clean and comfortable. The staff was friendly and the breakfast was great as always. The frustrating part comes from trying to get to the garage to park. Seven times from check-in till check-out, I tried entering each time it was a 5 to 15 minute wait. The problem mainly stems from inconsiderate people blocking the entrance, when its clearly posted not to do so. But the front desk must also shoulder some of the blame because you can clearly see from their vantage point this is happening. Someone needs to work on this, waiting 15 minutes is ridiculous and very frustrating! If there is going to be a seprate charge for parking I should be able to do conveniently.