We reserved a room on the weekend that the NASCAR races were in Charlotte. Rooms are very hard to get when the races are in town and they are significantly higher in price also. We had all our paperwork and everything printed out and gave it to the desk clerk. His response was "no room" in his best broken English. We showed him our reservation again, asked for the manager or how to contact them, asked for a phone book so we could try to find anything else and the only answer we got was, 'no room"! We were not alone in our perdicament. There were four other parties trying to check in also, with no rooms. There was nothing we could do, so we went on the search for a room when all rooms are already booked in the local area. We finally found something that was not that nice and cost more than we had planned, but it was a bed and bath. The people at the Microtel Inn don't have a reservation policy I guess. You would think that they would, huh?!?
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