We stayed here for one night before we flew to Europe, for one night the day we returned from Europe, and one night before we flew from Charlotte to Albuquerque. I complained about the same problems each time, and each time got appologies but no improvements, so this hotel will not get any more chances. In short, the room was dirty, the breakfast was cold and the OJ was water with no concentrated juice, the coffee pot was heated from the previous day. The mattress was ancient and the bottom sheet kept coming off so I was laying on that unsanitary mattress, like thousands of guests before me. The noise in the hallway was caused by a sporting team or family of screaming little monsters whose parents had not taught them to be considerate of other people sleeping behind those walls, and the hotel manager would not intervene to ask them to be quiet, so I had to do it, and I am not quite as pleasant at 1:30 am as I am during the daytime. When we arrived for the 3rd night, the hotel receptionist said we did not have a reservation at all! We stayed here multiple times because we could afford it, we were supposed to get frequesnt flyer points, and because we didn't want to inconvenience a B&B family by arriving and leaving in the wee hours.
Don't stay here if you like to get sleep at a clean hotel. It was miserable to sleep there for $160 total after taxes.
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