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“Convenient hotel” 4 of 5 stars
Review of Hilton Garden Inn Charlotte Uptown

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Hilton Garden Inn Charlotte Uptown
3.0 of 5 Hotel   |   508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202 (Second Ward)   |  
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Romance Package
Ranked #19 of 170 Hotels in Charlotte
Pasadena, California
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Convenient hotel”
4 of 5 stars Reviewed March 5, 2014

I stayed in the Hilton Garden Inn Charlotte Uptown for an interview. The staff were very nice. They have a convenient shuttle for within a 3-mile radius, which was nice. However, I was left a bit stressed because I had a 6:15 interview and the shuttle doesn't run until 6am. Also, they do not offer service to/from the airport, which would have been nice. They did not have coffee/tea available in their lobby in the early morning; I had a 5:50am flight so I had to ask the front desk for some tea. They were very nice about it, but it would have been nice if it had been available.
The rooms were nice and quiet.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    145
    99
    36
    8
    4
See reviews for
47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed February 25, 2014

Great hotel. I don't like the fact that I had to pay for parking as a HH Member. Also, had a problem with my room key working to let me in the garage. Otherwise, very nice stay! Would stay again. Near the Epicenter and Midnight Diner.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014

I came for 1 night and stayed 3, the hotel staff were very accommodating, friendly and helpful. I can't say there was anything to complain about...I even enjoyed the snow! I wouldn't hesitate to stay here again and it's close enough to the city you can walk or even take their shuttle which will drop and pick you up.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas, United States
Top Contributor
71 reviews 71 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 2, 2014

Not only the best location across from the NASCAR Hall of Fame, but some of the best service we had on this vacation and we stayed at the Biltmore (which was over the top). The check in service was very quick and very friendly and seemed to really be delighted that we were there. I had added breakfast on to the room in the package and I'm glad I did because it was great. Made to order eggs and all the fixings. All the staff were so friendly anytime you saw any of them housekeeping, desk, bell staff they were all so happy to have you there and wanted to know if they could help you in any way. OH WE WILL GO BACK. Lots of value for your money here.

Room Tip: Add on the breakfast if you can saves you $4 each person and the breakfast is good.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

I had booked this hotel since it was close to the convention center for the wedding show that I was exhibiting at this past weekend. The front desk check in process was very smooth and the agent was very friendly. She was able to recommend some restaurants in the area and told me about the complimentary shuttle that they offer. I arrived to my room and the heat was on and it smelled so clean. I ordered room service, which was good and received a follow up call to see how my meal was. The next morning - they offer a beautiful breakfast buffet, but I just wanted a bowl of cereal - which at first was told I couldn't just get that. I thought - I will just grab a granola bar from the pantry. When I mentioned that to the front desk, the agent right away got on the phone and called the restaurant and told them to let me purchase a bowl of cereal. I walked over to the breakfast area and the AGM came over and introduced himself and said, "that is on us". I thought that was very nice gesture! Then the shuttle took me over to the show and picked me up when it was over so I could get my car from the garage. I would stay there again - no question!!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

You will totally enjoy this property. It is conveniently located to major site seeing venues and good restaurants. The personal experience was enhanced by the quality of people working at the hotel from the General Manager down to the people driving the free van transportation. Parking is a premium so I suggest using the transportation provided by the hotel.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed January 20, 2014

The front desk group were not helpful or friendly throuhgout the weekend. We asked to get a shuttle and we had to ask 2 more times for her to act upon it within a 20 minute span. And within that time, allowed other groups to take the shuttle without notifying us that the shuttle had arrived.

Stayed January 2014, traveled with friends

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte Uptown

Address: 508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Charlotte
#15 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Official Description (provided by the hotel):
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn

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