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“Home away from home” 4 of 5 stars
Review of Hilton Garden Inn Charlotte North

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Hilton Garden Inn Charlotte North
3.0 of 5 Hotel   |   9315 Statesville Road, Charlotte, NC 28269   |  
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Ranked #33 of 170 Hotels in Charlotte
Stockholm
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Home away from home”
4 of 5 stars Reviewed September 9, 2013

I have stayed at least 50 times at this hotel. I would not come if I didn't like it. The recently remodeled lobby and restaurant look very nice. Staff is always friendly. Food/bar is good (above hotel average) and there are plently of restaurants nearby if you grow tired of the hotel menu. Wifi is free and works very well. Gym is adequate but could be bigger.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
    101
    52
    24
    12
    6
See reviews for
52
32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Memphis, United States
1 review
3 of 5 stars Reviewed September 9, 2013

Housekeeping was not good at all, cleaners are not issued gloves so they don't do a good job of cleaning at all. I had to call housekeeping back every day of my stay to come back to clean the bath tub. You should issue them gloves so they don't mind cleaning the rooms properly.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slanco
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2013

We were visiting a friend's daughter who graduated Sum Cum Laude from Strayer University. The hotel was located in a great area near malls and fine dining also close to daughter's home and event. The rooms were clean, spacious and customer service was great! The decor in the lobby was exquisite!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2013

After traveling all day and later into the night than I wanted, I stopped here where I knew there was a pool. My first question was when does the pool open to be told it was open 24 hours a day. Went for a late night swim and found out there was a jacuzzi too with a 24 hour excercise room right next to it. Wonderful way to end the day. Desk was waiting for me when I checked in (I had told them it would be late). Very nice room with very comfortable bed. I usually look for cheap but really wanted an indoor pool. It was more expensive than I usually pay but well worth it. Very attractive lobby. The one thing a bit uncomfortable was the fact that the pool area is surrounded by glass and you can see the desk and they can see you while you're there and access was down the elevator, across the end of the lobby. Not really that big a deal for someone who really wants to swim.

Room Tip: don't really have any tips.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

The hotel staff was extremely helpful and professional. The breakfast was outstanding. We were traveling with a team and the stay was perfect. The room is clean. The lobby was terrific. We had friends at another hotel that came to hang with us because of our wonderful accommodations!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hendersonville, United States
1 review
5 of 5 stars Reviewed August 27, 2013

I am extremely satisfied with the service and quality of the Hilton brand. I travel some for work and Hilton hotels are always my first pick and now they have become my first pick when traveling for personal reason too.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 21, 2013 via mobile

We had been booked in to this hotel in error and. At first we were very upset, well we still are angry at the travel agent, but this hotel was really lovely. The foyer is tasteful and welcoming, the staff are very friendly and helpful, the rooms are very nice and quite clean. The beds are a bit strange at the start but when you realise you can adjust them from firm to soft and visa versa, they are much better. We found the breakfast at $9.95 quite acceptable as the food was fresh and plentiful. You can order other items or choose from thache buffet. Many other hotels charge a much higher rate for much less. There is free parking, a pool and fitness centre also a business centre and free laundry. Plenty of local places to eat close by, the only problem is how far away from city central it is if you don't have a car. Thanks especially to Rhonda who made our stay even more wonderful. We would stay here again for sure.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Charlotte
#28 Family Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Official Description (provided by the hotel):
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton

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