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Omni Charlotte Hotel: Traveler Reviews


132 East Trade Street, Charlotte, NC 28280
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70% Recommend
4.0 of 5 stars 110 reviews
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[ Date ] [ Rating ]
Fantastic stay at the Omni

Omni Charlotte Hotel

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5 of 5 stars
BeachBumSC   2 contributions
South Carolina
Jun 28, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I just returned from a great stay at the Charlotte Omni. I was impressed before the actual stay as a hotel staff contacted me by e-mail to inform that there were several celebrations taking place at the hotel during the weekend (turned out there was a convention and a wedding taking place) and there may be noise issues during the weekend. The staff workied me with to insure that my room would be on a quiet floor of the hotel even though the hotel was sold out for the weekend. Very Impressive! Every hotel staff that I encountered was very courteous. The room was very clean, check-in and check-out was quick, and the food at the hotel restaurant was very good. I'm looking forward to a return trip to the Charlotte Omni!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since May 18, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Lindy Andresen, Manager
(Management representative)
Jul 10, 2009
What a great review! We appreciate you taking the time to share your experience and we are happy that our staff was able to go above and beyond to ensure that you had a great stay. It will be our pleasure to welcome you back during your next trip to Charlotte!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Would Definately Recommend

Omni Charlotte Hotel

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5 of 5 stars
klscbm   1 contribution
wadesboro
May 17, 2009 | Trip type: Couples

Booked the room for a special night ... Romantic get away. The Hotel was very clean and well kept. Room Service was very efficient and prompt. Staff was very helpful and curtious. Slightly confussing parking situation....but was overcome! Along with the other reviews... we found that noise from other guests in the hall can be irritating.... during our stay, one guest constantly knocked on the door across the hall for atleast 10 minutes before stopping... also... the noise from the "night-life" was a bit loud... although, not a problem, it only lasted till 10:30 or 11:00 pm. Overall.... our stay at the Omni, Charlotte, NC was a great stay... Will definately re-visit!!
Thanks

  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18-24
  • Member since May 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Lindy Andresen, Manager
(Management representative)
May 20, 2009
We are appreciative of your review of your recent stay at the Omni Charlotte. We are happy to hear that you enjoyed a nice romantic getaway with us. We will look forward to your next stay with us!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Business and Central Location

Omni Charlotte Hotel

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4 of 5 stars
phantomacct   18 contributions
Phoenix, Arizona
May 15, 2009 | Trip type: Business

I had the opportunity to go to Charlotte for a business meeting and chose the hotel based on its location and very positive experiences with the Omni brand, It was a very good choice.

For business meetings wtih the top Charlotte companies, this is an ideal place. it is within walking distance to the headquarters of Bank of America, Wachovia, etc, as well as good proximity to restaurants and the downtown arena. From what I recall, the NFL Panthers stadium also was close (but probably not by walking).

The Omni service level I"ve experienced at all locations has been excellent, and Charlotte was no exception. The restaurant at the Hotel was good for my collegue and myself following a late night flight. The Business Center met my needs. My only real concern was that my room had an "older" feel to it, but was good and clean.

Hint for here and all Omni: Join their "Select Preferred" club....I may have their exact name wrong, but it's their Frequent Guest club, which provides free in-room coffee service, express check-in, and free internet access. At no costs, and chances to build free stays, it's one of the best such programs.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 35-49
  • Member since December 23, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Lindy Andresen, Manager
(Management representative)
May 20, 2009
Thank you for sharing your experience at the Omni Charlotte Hotel. We are proud to be a part of the Omni Family and are glad to hear that you continue to experience wonderful service with each of your Omni stays. If you thought our Select Guest program was one of the best around before, then check out the new enhancements. We have added even more benefits to reward our loyal guests including complimentary pressing of clothing and new ecofriendly options. Additionally, we have a Loyalty Ambassador on property that is available to assist you with any needs you may have while staying with us. On behalf of the Omni Charlotte and Omni Hotels we appreciate your business and your review and will look forward to welcoming you back!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice downtown Charlotte experience

Omni Charlotte Hotel

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4 of 5 stars
tougo   14 contributions
Portland
May 12, 2009 | Trip type: Couples

My husband and I are from the west coast. We were visiting Charlotte and stayed one night at this hotel. We enjoyed the location and that we could walk around town to restaurants and shops. We had a nice meal a couple blocks away at Ratcliffe on the Green. Our room overlooked the pool and the blackout shades kept the early morning sun out of our eyes. The bed was comfy and the size of the room worked well for us. The bathroom was fine, though the tub was a bit small. Our biggest complaint was that the Starbucks in the lobby was closed on Saturday (apparently they are open during the work week only?) Lucky for us there was another one a few blocks away. The front desk was helpful with a map and some suggestions. The self park wasn't too bad either at $8. We would stay there again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 14, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Lindy Andresen, Manager
(Management representative)
May 20, 2009
Thank you for choosing to stay at the Omni for your night in Charlotte. We are happy to hear that your stay went well and if you find yourself back on the East Coast we hope you will visit us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Our Honeymoon

Omni Charlotte Hotel

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5 of 5 stars
lsawyer83   12 contributions
Greensboro, NC
Apr 30, 2009 | Trip type: Couples

We had a small wedding and a one night honeymoon.. and decided just to stay in Charlotte. Our friend got us a great discount! When we got there they had roses and champagne and strawberries set out for us! It was very romantic!
The room service was great and it was a great location!! Very Clean!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2006
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Lindy Andresen, Manager
(Management representative)
May 12, 2009
Congratulations on your recent nuptials! We are honored that you were able to spend your honeymoon with us and that you were so well taken care of during your stay. We hope to have you return again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280