My husband and I are from the west coast. We were visiting Charlotte and stayed one night at this hotel. We enjoyed the location and that we could walk around town to restaurants and shops. We had a nice meal a couple blocks away at Ratcliffe on the Green. Our room overlooked the pool and the blackout shades kept the early morning sun out of our eyes. The bed was comfy and the size of the room worked well for us. The bathroom was fine, though the tub was a bit small. Our biggest complaint was that the Starbucks in the lobby was closed on Saturday (apparently they are open during the work week only?) Lucky for us there was another one a few blocks away. The front desk was helpful with a map and some suggestions. The self park wasn't too bad either at $8. We would stay there again.

We had a small wedding and a one night honeymoon.. and decided just to stay in Charlotte. Our friend got us a great discount! When we got there they had roses and champagne and strawberries set out for us! It was very romantic!
The room service was great and it was a great location!! Very Clean!

I have been to many omni and this one seemed like a junky marriott. From the beginning you get in you have to take an elevator to the lobby which too forever because there were only 2 working. The elevators were very old and dark and made me not want to go see what my room looked like. Overall it wasn't horrible but it wasn't omni standard.

Had a number of guests in town that were exicted to stay at the Omni. Most left upset or disappointed with their stay. Noise is a major issue that needs to be addressed, as well as the front desk staff. Omni is supposed to be a 4-star hotel - this one is more like a 2. Try the Hilton or Westin if you are expecting quality/quiet.