We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Omni Charlotte Hotel and Charlotte?

We'll send you updates with the latest deals, reviews and articles for Omni Charlotte Hotel and Charlotte each week.

  • Save Omni Charlotte Hotel
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Omni Charlotte Hotel: Traveler Reviews


132 East Trade Street, Charlotte, NC 28280
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Charlotte

Reviews you can trust

70% Recommend
4.0 of 5 stars 110 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (110)
[ Date ] [ Rating ]
Nice downtown Charlotte experience

Omni Charlotte Hotel

Save Review
4 of 5 stars
tougo   14 contributions
Portland
May 12, 2009 | Trip type: Couples

My husband and I are from the west coast. We were visiting Charlotte and stayed one night at this hotel. We enjoyed the location and that we could walk around town to restaurants and shops. We had a nice meal a couple blocks away at Ratcliffe on the Green. Our room overlooked the pool and the blackout shades kept the early morning sun out of our eyes. The bed was comfy and the size of the room worked well for us. The bathroom was fine, though the tub was a bit small. Our biggest complaint was that the Starbucks in the lobby was closed on Saturday (apparently they are open during the work week only?) Lucky for us there was another one a few blocks away. The front desk was helpful with a map and some suggestions. The self park wasn't too bad either at $8. We would stay there again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 14, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Lindy Andresen, Manager
(Management representative)
May 20, 2009
Thank you for choosing to stay at the Omni for your night in Charlotte. We are happy to hear that your stay went well and if you find yourself back on the East Coast we hope you will visit us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Our Honeymoon

Omni Charlotte Hotel

Save Review
5 of 5 stars
lsawyer83   12 contributions
Greensboro, NC
Apr 30, 2009 | Trip type: Couples

We had a small wedding and a one night honeymoon.. and decided just to stay in Charlotte. Our friend got us a great discount! When we got there they had roses and champagne and strawberries set out for us! It was very romantic!
The room service was great and it was a great location!! Very Clean!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2006
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Lindy Andresen, Manager
(Management representative)
May 12, 2009
Congratulations on your recent nuptials! We are honored that you were able to spend your honeymoon with us and that you were so well taken care of during your stay. We hope to have you return again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
it was OK

Omni Charlotte Hotel

Save Review
3 of 5 stars
vc3   1 contribution
vc3
Apr 27, 2009 | Trip type: Business, Solo travel

I have been to many omni and this one seemed like a junky marriott. From the beginning you get in you have to take an elevator to the lobby which too forever because there were only 2 working. The elevators were very old and dark and made me not want to go see what my room looked like. Overall it wasn't horrible but it wasn't omni standard.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since July 26, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Lindy Andresen, Manager
(Management representative)
Apr 29, 2009
Thank you so much for your review. Comments such as yours are appreciated because it gives us the opportunity to make improvements to our hotel. We have looked at the lighting in the elevators and are adding wattage to add additional light. Our hotel prides itself on excellent service and accommodations and we hope you will return to experience the stay that you have come to expect from Omni.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ditto - Now a Party Hotel with bad service

Omni Charlotte Hotel

Save Review
3 of 5 stars
djc47   1 contribution
Charlotte, NC
Apr 23, 2009 | Trip type: Couples

Had a number of guests in town that were exicted to stay at the Omni. Most left upset or disappointed with their stay. Noise is a major issue that needs to be addressed, as well as the front desk staff. Omni is supposed to be a 4-star hotel - this one is more like a 2. Try the Hilton or Westin if you are expecting quality/quiet.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 23, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Lindy Andresen, Manager
(Management representative)
Apr 27, 2009
Thank you for taking the time to let us know about the noise you experienced during your stay. We are working with the Epicentre to reduce the volume and this past weekend, we made some great strides. Please know that you can ask for a quiet room during your stay and my staff is trained to assign you a room that has no noise issues. We are fortunate to have 374 to choose from, many of which are not effected by the booming nightlife in Charlotte NC! We do hope that you won't let this one experience prevent you from using or recommending us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Party Central

Omni Charlotte Hotel

Save Review
3 of 5 stars
ginams00   10 contributions
New Jersey
Apr 21, 2009 | Trip type: Family

If you are going to this hotel for girls/guys night/weekend out, then this might be the hotel for you. Upscale, luxurious right smack in the middle of the action of downtown Charlotte. Although you dont get what you dont pay for, you should expect that at a facility like this one. My original plan was to go to spa weekend with my best friend but plans changed and I ended up going with my hubby and kids. Our room was right across from a club that was sort of outdoors. The music and noise was so bad for anyone going to bed before 2am who happened to be on that side of the hotel. I called once to complain about the 'noise' the first day in a room below and the hotel took care of it right away. But the noise from the club, i knew they could do nothing about it. Day two, I prepared a little for the noise and just made sure our day lasted longer. Noise was worse than ever that night and apparently the new hotel guests next door was having some sort of crazy party that lasted to the wee hours of Saturday and thru to Sunday early morning. I did complain about that noise Sunday am cause i was fed up. Although the hotel said it would send security to the room, the noise kept on for at least another hour. By that time we were on our way out of there. My reviews are usually more to the point and descriptive of the room, area, service, etc. But its hard for me to talk about that stuff much since the noise was a huge issue for me. However for the price of the room, which was really good for the value otherwise, if you are looking for a party and upscale and dont mind paying for the additives, this hotel is for you. If you are looking for peace and quite, you may want to go elsewhere.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35-49
  • Member since July 16, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Lindy Andresen, Manager
(Management representative)
Apr 29, 2009
We appreciate you taking the time to review our hotel. We regret that we were not able to provide you with the quiet weekend that you were anticipating. Although we are very fortunate to have a great downtown location in such close proximity to the new Epicentre we are just now realizing the effects that the outdoor entertainment areas are having on our guests. We are working closely with this facility to find a way to reduce the noise and are confident that we are nearing a solution. We hope that you have the opportunity to return and we would encourage you or any future guests that may have concerns with the noise to please let us know so that we can place you in a quiet area of the hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d223201?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $204 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Omni Charlotte Hotel? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Charlotte, NC
$244*
Check Rates ABS:HotelCheckRates-d258879?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$203*
Check Rates ABS:HotelCheckRates-d94171?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$231*
Check Rates ABS:HotelCheckRates-d223195?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Omni Charlotte Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280