BEWARE. The folks here are very friendly. But we received incorrect and ultimately contradictory information about important issues and encountered many minor hassles.
We reserved three rooms for three days, a Friday, Saturday and Sunday. Because one of the three families included an 18 month old, I called the hotel itself to find out if construction would be going on during the weekend. I was assured that there was no work on weekends. On Saturday morning, the jack hammers started quite early. When I called about this I was told that there was always work on the weekends and everyone checking in was warned about this. None of the three family members who registered for their rooms were told this. They offered to move us, which is nice but a hassle. When we checked around the hotel we found no floor that was noise free. In the end, they comped us one day’s stay, which was nice of them.
We also found that the electronic room keys failed on a regular basis—for three rooms for three days we had to get new keys 3-4 times. There was also considerable confusion about room charges. I cannot fault how friendly everyone was and how hard they worked to fix the problems, but these problems occupied a lot of our time, cost the baby sleep and was generally a hassle.
So in sum, an okay generic business hotel with a friendly staff but a lot of mis-information and many small hassles indicating that operating procedures aren't working very well.
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