I stayed two nights at the Hampton Inn on a business trip. This is a pretty standard Hampton Inn. I had a room with two queen beds. The room was clean and comfortable. The breakfast was good in the morning and they have a guest social in the evening with food and beverages. I would recommend this hotel.

My family and I stayed here for one night on July the 4th. When I reserved my room, I specifically asked for a nonsmoking room and a room away from the ice machine. After checking in everything that I requested was the opposite of what I got and the toilet was broken. After speaking with the front desk, he moved us to another room. After getting settled in I called to get more towels and the front desk said that they would send someone up to bring them to us in 5 mins. Well no one ever showed up. So the following morning my family and I ate breakfast at the hotel. The food was horrible!!!!!!! Their brochure advertised that you would recieve a hot breakfast, what they mean is that you have to heat up your food in plastic(which is hazardous for your health) . The pool was unclean and extremely cold. When I tried to get the towels that I had requested there was no one at the front desk for me to talk to , so I had to hunt down someone to give us some towels. Never again will I stay at this hotel. The service was awful!!!!!!

My husband and I booked a weekend at the Hampton Inn Arrowood so we could go to Carowinds (without the kids!). We were also looking for a romantic getaway so we booked the King Jacuzzi suite. Overall, the hotel was very nice. It was situated in a quiet business park area, with trees and nice landscaping. It was just a few exits from Carowinds; very convenient. There was a Ruby Tuesday's restaurant across the street. The front desk staff was friendly and helpful. The lobby has a seating area with leather sofas, decorated in a wild animal theme - which was the decor theme throughout the hotel. Beyond this was a large room which overlooked the pool area with tables and chairs for eating breakfast. Our suite was very large! It was essentially an apartment. The room was clean and the beds were very comfortable. The pillows had a down feel. The bathroom was enormous! We were disapointed with the jacuzzi tub, though, it was not as large as we had hoped. It was essentially a large bathtub with jets, not meant to accomodate more than one adult comfortably. Not like a "hot tub". The shower had good water pressure and a massaging showerhead, which we appreciated after being jostled about on roller coasters earlier in the day. The breakfast was your standard help-yourself "continental" with bagels, muffins, juice, etc., and they did have some microwavable omlettes and stuffed biscuits (think Hot Pockets). The whole breakfast area was very clean, and the staff was busy making sure nothing ran out. Overall we thought it was a good value, and we would stay again.

I needed to stay in the general area of this hotel and chose the Hampton Inn based on positive Trip Advisor reviews. My overall experience is a resounding "blah".

I booked via Hilton's website and requested an upper floor room. For the first time in years of Hilton.com booking, this request was not honored. I was assigned a room on the ground floor; then, I was told to remove any valuables from my vehicle as a car had been broken into the previous night. I appreciate the candor. Yet, EZ access crime is why I request upper floor rooms. The front desk staff was very prompt in reassigning my room when I asked; however, it should have been recognized on reservation request notes.

The room itself was in relatively good shape. The dated bathroom was not. The corner of the shower was moldy. This bathroom has clearly only been exposed to quick surface cleaning. This is simply not acceptable. Wallpaper was peeling. There were a total of two bath towels.

This hotel hits the low end of the Hampton Inn standards. I would neither recommend this or visit it again.