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“Good place!” 3 of 5 stars
Review of Courtyard by Marriott Charlotte City Center

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Courtyard by Marriott Charlotte City Center
3.0 of 5 Hotel   |   237 S Tryon St, Charlotte, NC 28202 (Third Ward)   |  
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Ranked #60 of 171 Hotels in Charlotte
Boston
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“Good place!”
3 of 5 stars Reviewed October 5, 2007

You can't beat the convenience of this hotel. I was there to see Van Halen at the Bobcats arena (1st show in 22 years!) and hotel location was perfect, just a couple blocks to the arena. The hotel is right down town, walking distance to restaurants, bars, business district and the Westin and Hilton. We went to Ri Ra, which has a great upstair patio area. The cab from the airport was about $24 w/tip and was about a 15/20 minute drive. Check-in was a piece of cake, the lobby was nice, there was a litte bar and multi-purpose lounge area there adjacent to the restaurant area. Next to the check-in desk they have a little snack store which came in handy after the show! The room was clean, bed was just ok and the shower head was great - typical of Marriotts! The pool area was nice, great jacuzzi, nice pool, smaller workout room. We did not go in the pool because it was freezing but I highly recommend the jacuzzi. Overall a good stay! I would stay here again.

The only negative thing I would add would be about the city itself. It felt like the entire city was under construction, a lot of the side walks were blocked off, we kept having the cross the street because the sidewalks were closed, at one point near the arena sidewalks on both sides were closed and we had to walk on the street, this would definitely be a problem for handicapped travelers.

  • Liked — Location.
  • Disliked — Stiff bed.
  • Stayed September 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charlotte, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 5, 2007

DH and I wanted to stay some where local to celebrate our anniversary. I have a preference for Marriott properties and chose this hotel for its location amongst other things. Check in went very smooth and we were able to park in the garage (for a $10 fee). That always aggravates me, having to pay a fee to park on the property of somewhere we're paying to stay, but I digress. The room was clean which is always a good thing. The sample sized toiletries they provided in the room were nice. We were fortunate to have Ruth's Chris Steakhouse right across from the hotel so we didn't have to drive. The downtown scene in Charlotte leaves a lot to be desired. After we ate dinner, there really wasn't much to do so we headed back to the room and went to sleep. The lady at the front desk told me that the buffet would be from 7a.m. - 12 p.m. Unfortunately, it was over at 11 a.m. We got down there at about 10:45 a.m. and they were putting the food away. I was disappointed about that. The one good thing is that the omelette chef was kind enough to turn her skillet back on and make me a delicious omelette. Overall, it was a pleasant stay and I would recommend this hotel based on the friendliness of the staff, the cleanliness, and having restaurants within walking distance.

  • Liked — The cleanliness
  • Disliked — Nothing.
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greensboro, NC
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 11, 2007

This hotel was a tad nicer than a typical Courtyard by Marriott. Perhaps it was because of its urban setting and proximity to fine hotels. The Westin, Hilton, and Omni are within a few blocks but are considerably more expensive. We paid just $89 for a weekend AAA rate and half the parking rate of nearby hotels. Sure, the Hilton is a four-star hotel, but the Courtyard is far from shabby, and the price really can't be beat for the location.

It's on the corner of 3rd and Tryon -- a bustling area of downtown Charlotte -- and within walking distance of major corporations like Wachovia and Bank of America, as well as the Panthers stadium, and the Bobcats arena. It would be a great place to stay overnight after a game. Lots of interesting restaurants and taverns are within a few blocks, too. The front desk has menus and directions to these restaurants.

The rooms in this hotel are on upper floors, but ours overlooked a rooftop courtyard so it did not feel high (great for someone with fear of heights). The room featured attractive decor in warm colors. The armchair, ottoman, and beds were very comfortable and of good quality. The linens were also good quality and included a down comforter and both foam and feather pillows. The desk and dresser quality did not match that of the other furniture in the room but did provide lots of storage space. The room was sparkling clean and had good lighting. The hotel also had good security. It is located in a safe area of downtown, and the elevators can only be accessed with a room key. Women traveling alone can feel secure staying here.

The breakfast buffet was $8.95, which was reasonable for the variety offered, and the food was hot and fresh. A self-serve coffee and tea station is available 24 hours a day in the lobby. For fancier coffee, a Dean and Deluca and a Starbucks are within a couple of blocks.

Next to the front desk is a small store for convenience items as well as snacks, beverages, and a small offering of fresh salads and wraps. The front desk has basic toiletries (complimentary) if you forgot to pack them.

Service was almost always cheerful and efficient. The one exception was a surly front-desk clerk on Saturday morning, but all of the other employees we ran into at the hotel met us with a smile and hello.

Stayed March 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
77 reviews 77 reviews
49 hotel reviews
Reviews in 57 cities Reviews in 57 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 22, 2007

Stayed on Jan 19 and 20th while exploring the area. Car park accessible from hotel 10 per day unlimited in/out. On same street as main bars and rest. in the area - can walk to all the stadiums. THIS IS THE MAIN AREA for exploring and nightlife. The NODA area is "missing something" as in everything - or we missed it. I can understand there is a community theater and "arts" growth with galleries and small shops but there isn't anything there compared to Tryon street. I could be wrong but basically pick any hotel along Tryon and you will be fine. Paid 99 a night for a high floor. Whole hotel is non smoking and access to room floors is by your keycard only.
Try Harry and Jean's next door for great "Americana" food. Be warned, most chops are in the $30 range on Tryon and Martinis are in the $8-12 range all around Tryon- makes sense as there is no where else to go!

  • Liked — walking distance to places, free computer/printer to print boarding passes
  • Disliked — nothing
  • Stayed January 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2007

I stayed at this hotel in December, during a trip to see the Charlotte Symphony. I found it to be reasonably priced (includng the parking charge, which is less than other places I've stayed), and very convenient.

The hotel is on a main street, and walking distance from shops and entertainment (including the Blumenthal Center and Discovery Place). There are many restaurants nearby. The hotel provides a directory of places to eat, and in some cases even has discount cards. A much better alternative to room service if you like to see the city you're visiting!

The room was clean and quiet, and the bed was comfortable.

Staff was friendly and helpful. One word of advice - check your paperwork carefully. A couple of other posters here mentioned confusion over a complimentary breakfast, and I witnessed one guest having the same issue while I was checking out. There are free drinks available in the lobby (coffee and tea).

Would definitely stay there again - was very pleased overall.

  • Liked — Location
  • Disliked — Parking garage
  • Tips/Secrets — Get a list of nearby restaurants from the front desk.
  • Stayed January 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Atlanta
Top Contributor
95 reviews 95 reviews
94 hotel reviews
Reviews in 79 cities Reviews in 79 cities
310 helpful votes 310 helpful votes
4 of 5 stars Reviewed October 14, 2006

This hotel is located on the edge of downtown Charlotte, easy walking distance to many decent places to eat, drink, work, or just enjoy the city. The hotel is actually located in only part of its building, so even the first floor of rooms is relatively high atop the city. This makes the rooms relatively quiet.
More good: The rooms are standard issue Courtyard, complete with the newer upgraded bedding. This, IMHO, is a good thing. My room was clean, everything was in working order, and my wake-up call was made on time. What more does one want from a hotel?
The bad: It is a major hike from where you park your car to where you crawl into bed. I didn't find it to be onerous, but for those with problems walking, it might be an issue. I got room service. Just a hamburger. I now have the answer to "Who can screw up a hamburger?" If I told you the hamburger was second-rate, I'd be making it sound better than it actually was. But on the plus side - at least I could order room service when I checked in hungry on a Sunday night and wanted to just stay in the room and watch Marcia Cross!
Bottom line: There are worse hotels. And as for the food, the hotel is in such a wonderful area, I should have ventured out and found a better place to eat.

  • Liked — The location.
  • Disliked — The parking.
  • Tips/Secrets — Don't order room service. Ask for a room facing the street.
  • Stayed October 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, NJ
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 12, 2006

I was able to find a hotel in the center of town at a reasonable rate.
Positives:
Friendly staff
Large rooms
Clean
Comfortable and free wi-fi

Negatives:
Small lobby/bar so you will have to venture out for late night.
IF you stay over a weekend you will hear noise from surroundings parties in Uptown Charlotte. Not quiet Friday & Sat.
Construction across the street will keep noise levels durign the day.

Note - the hotel only has 3 floors but is located above the parking/adjacent office building so you are pretty high up even if you are on H3.

I didn't venture to breakfast or order room service so I'm unable to comment. Great stay and hopefully economical. If you want free parking I suggest you don't stay downtown.

  • Liked — Location
  • Disliked — Noise
  • Stayed May 2006, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#48 Romantic Hotel in Charlotte
#62 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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