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“Never Again!” 1 of 5 stars
Review of Comfort Suites Charlotte Northlake

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Comfort Suites Charlotte Northlake
2.5 of 5 Hotel   |   7315 Smith Corners Blvd, Charlotte, NC 28269   |  
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Ranked #77 of 170 Hotels in Charlotte
Concord, North Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
“Never Again!”
1 of 5 stars Reviewed August 1, 2013

Unfortunately I found this hotel to be more like a motel. The room that I stayed in was so filthy and the odor was so grand I had to move to another room. The pool was dirty to the point the staff advised me not to let the kids swim until they had it cleaned. The housecleaning staff took it upon themselves to help steal my 7 yr.old daughter Kindle Fire after I left it in the room. And the hotel manager then advised me he did not appreciate the fact I contacted corporate. He also told me after several attempts to get this matter resolved that he did not appreciate me for slandering his hotel. I had to file a police report

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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84 reviews from our community

Traveler rating
    35
    35
    8
    4
    2
See reviews for
27
20
4
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Claverack, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 29, 2013

My wife and I have stayed at this hotel several times over the years, our most recent stay being 3 nights from the 16th-18th of May. The rooms and hotel in general have always been very clean. Service is good and the staff friendly. Breakfast is good but with somewhat less variety then other hotels in this chain. The area is nice and being next door to the mall means that restaurants and stores are convenient. We visit the Charlotte area once a year and this is our preferred place to stay. Our only complaint is that the pillows are rather poor. Not much body to them. If your are particular then I suggest you bring your own if possible. Don't know if others are available on request.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2013

My husband and I stayed here after a long days drive and I NEEDED a hot tub. The only one would have to be as part of a king suite. I was pleasantly surprised to learn the rate for the room. Naturally I jumped at the chance to have my own private hot tub at a fantastic rate. And then, we learned that they had complimentary snacks available until 7 PM. Snacks turned out to be an Italian dinner complete with garlic bread and a Merlot. WOW! And you can't beat the price. Our one night stay turned into three. Best experience from central Pennsylvania to Key West, Florida. Definitely on my list of hotels to return to.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Canton, Michigan
1 review
4 of 5 stars Reviewed April 11, 2013

Very nice hotel, had a good experience with our grandchildren. For the breakfast bar need to add potatoes along with the eggs for the vegetarian guests. Pool is very good. Sean was ver helpful. Laundry area needs a bit more cleaning.

Room Tip: Hotel is very good
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 12, 2013

My husband & I stayed here for our anniversary Feb 8. & the room was nice, The location is very convenient to Northlake Mall & restaurants. Clean room~no complaints what so ever and the rate was good for the whirlpool suite we had!! Kudos to the Comfort Suites!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed at the currently rated #1 hotel for Charlotte back in March and were completely unimpressed, especially since we paid almost $200 for the room for one night. When our travels brought us back to the Charlotte area, I found the Comfort Suites at a much more reasonable rate. I was skeptical, but I am so glad that I went with my instinct.

The hotel is a little further off the freeway, but not too hard to find. The hotel is clean and the staff members were extremely friendly. There were Otis Spunkmeyer cookies available at check in - YUM!

The room was nice and clean and the free Wi-Fi had a strong signal and unlike most hotels, was quite reliable. Breakfast in the morning was great. Waffles, yogurt, a bread station, along with fresh fruit and many choices for drinks. I would definitely stay here again if we need to return to Charlotte.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingman, Arizona, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 27, 2012

stayed here on business. The staff was great and friendly. The only disappointment was breakfast. The eggs were blah and the bacon was rubbery. The rooms also seemed a little bit dated although clean. The hotel was very quiet. Some might be put off by the location because it is tucked away in a corner but that means less traffic gping b. I would stay here again though.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Charlotte Northlake

Address: 7315 Smith Corners Blvd, Charlotte, NC 28269
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 170 Hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Charlotte Northlake 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Convenient to Interstate 77 and Interstate 85, the Comfort Suites® Northlake is minutes from Lowe's Motor Speedway and the Lake Norman area. Nearby popular attractions include Discovery Place, Davidson College and the University of North Carolina at Charlotte. The Charlotte-Douglas International Airport is 18 miles from the hotel. ... more   less 
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Also Known As:
Comfort Suites Charlotte Northlake Hotel Charlotte
Charlotte Comfort Suites

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