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Comfort Suites Charlotte Northlake: Traveler Reviews


Comfort Suites Charlotte Northlake
Hotel class 2.5 of 5
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7315 Smith Corners Blvd, Charlotte, NC 28269
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Reviews you can trust

92% Recommend
4.0 of 5 stars 13 reviews
Excellent
4
Very good
7
Average
1
Poor
0
Terrible
1
By trip type
All (13)
Business (3)
Couples (2)
Family (2)
Friends getaway (2)
Solo travel (0)
[ Date ] [ Rating ]
“Great Place”

Comfort Suites Charlotte Northlake

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4 of 5 stars
Pooh27361   15 contributions
Virginia
May 27, 2008 | Trip type: Business, Couples

I would have given the hotel a 5 rating except that the first night we were there the room smelled a little damp when the air conditioner was on. We were here for 4 nights during race weekend. The hotel was clean, the bed comfortable, and the staff friendly. The rooms aren't large but they are adequate. They had a Manager's reception during the week. The hotel is close to interstate but not so close as to hear the traffic noise. There is a Bob Evans and a Mexican Restaurant within walking distance as well as a Subway and Quiznos. There is some sort of restaurant next door but we didn't go there so I can't tell you anything about it. The hotel had a bunch of pamphlets laid out for the race fan with things to do in the area. This hotel isn't really close to any attractions but is convenient to Interstate which was important to us.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since September 25, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $110 (year-round)
“Very good value”

Comfort Suites Charlotte Northlake

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4 of 5 stars
DaylilyFan   41 contributions
Columbus, Ohio
Apr 16, 2008

I booked this hotel because it was close to the interstate. My husband and I were on our way home from Florida, and Charlotte is about halfway between Jacksonville and Columbus, Ohio. The room is designed for business travelers with a wall between the bedroom and the "miscellaneous" room, which had a sink, microwave, small fridge, sofa, and a table that could double as a desk. The TV swivels so it can be seen from either the bed or the sofa. The bedroom is small but has a large dressing area. The bed was comfortable. The miscellaneous room is rather dark. Both my husband and I thought breakfast was above average in quality and variety. PS: no bedbugs or bugs of any kind!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay January 2008
  • Member since December 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $110 (year-round)
“Bed Bugs!!!”

Comfort Suites Charlotte Northlake

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1 of 5 stars
CarolineW0901   1 contribution
Wake County
Feb 13, 2008 | Trip type: Business
1/2 found this review helpful

I was just recently at this hotel on business and it seemed to be a nice property. I was referred here by my company and I woke up with small rashes all over my body and discovered they were from bed bugs! I will never stay at this hotel again

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since February 13, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from gm_comfortsuitesnrth, Manager
(Management representative)
Jul 21, 2008
Thank you for taking the time to share your opinion about our hotel on this website. The staff and management at the Comfort Suites Northlake welcome every opportunity to improve our products and services to our valued guests. One of the best ways to improve is to listen to the direct feedback from guests. You have my word that steps have been taken to ensure that these issues are not experienced in our hotel, and have taken preventative steps to eliminate possible issues in the future. My sincere hope is that you, as well as others, will give us another opportunity to demonstrate the service level we strive to provide.
Sincerely
Management of the Comfort Suites Northlake
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $110 (year-round)
“Great experience”

Comfort Suites Charlotte Northlake

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4 of 5 stars
edegenhard   15 contributions
Canton, OH
Sep 14, 2007
5/5 found this review helpful

We stayed here on our way home from Florida on a Saturday; we actually called the property from our car about half an hour before we stopped (we got their listing from our Triple A book). The building seems very new. The lobby and lounge area were spacious and welcoming. We have three children under seven years old, so we usually like the rooms at Comfort Suites, and this one had a great new kitchenette, with microwave and granite sitting area, as well as a couch. The service was very courteous. And the breakfast the next morning was the best I'd ever had at a Comfort Suites--hot eggs and biscuits, sausage, all kinds of pastries, waffles,cereal, yogurt (the only thing missing was a nice selection of fruit, but there were some apples). There was plenty of room in the dining area, but we took our food back to the room. All in all, we had a great last-minute stay near Charlotte.

  • Date of stay August 2007
  • Member since November 20, 2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $110 (year-round)
“Wonderful Hotel”

Comfort Suites Charlotte Northlake

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4 of 5 stars
NTS0217   2 contributions
Alexandria, VA
Aug 15, 2007 | Trip type: Friends getaway
2/2 found this review helpful

Great hotel, nice room-wonderful accomodations. The mattress was unbelievable and there was a nice down comforter on the bed. I am a very picky/scornful person but this hotel surpassed my expectation. I would definitely stay there again.

  • Liked — Room comfort
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since August 15, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Sporting event, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $110 (year-round)
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Comfort Suites Charlotte Northlake Also Known As

  • Comfort Suites Charlotte
  • Charlotte Comfort Suites
Address: 7315 Smith Corners Blvd, Charlotte, NC 28269