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Ballantyne Hotel and Lodge: Traveler Reviews


10000 Ballantyne Commons Parkway, Charlotte, NC 28277
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Reviews you can trust

82% Recommend
4.5 of 5 stars 92 reviews
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All (92)
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Loved the Ballantyne

Ballantyne Hotel and Lodge

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5 of 5 stars
trvlrOrlando_FL   9 contributions
Orlando, FL
Jan 17, 2009 | Trip type: Family

This hotel far exceed my expectations. The hotel is just beautiful and the staff is just outstanding. We were cared for and looked after by everyone we met...bellman, concierge, waiters, housekeepers, etc...
Just great service as one would expect, but not always gets, at a luxury hotel like this one. No request was left unattended and the attention to details was always there.
If you come, you have to go to the hotel's restaurant and order the squash soup...to die for...as are the steaks...and the pancakes we ordered for breakfast. For dinner, please ask for Amy...she is the best. Her service was just wonderful and it totally sealed the deal at our new year's eve dinner. Which by the way was a last minute request from our part and was handled graciously and perfectly.
I cannot recommend this hotel enough...my kids loved the indoor pool, in fact, we loved everything. It was the highlight of our stay in Charlotte. Bon voyage!

  • Liked — Service, Hotel, location
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Classy

Ballantyne Hotel and Lodge

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5 of 5 stars
LoveToBePampered   1 contribution
Fort Lauderdale, FL
Jan 13, 2009 | Trip type: Couples

My Wife and I were very impressed with The Ballantyne. We felt like royalty. From the wet towels when we arrived, to the warm apple cider at check-in, to the Victorian style furniture throughout the hotel, to the overly friendly personnel, our weekend trip was over the top.
We only ate in the restaurant for breakfast, however, that was supurb as well. They had all kind of berries and fruits to choose. The jams/jellies were home made. We are looking forward to staying there again in my travels.

  • Liked — The way we were treated
  • Disliked — Had to pay separately for Internet
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway
  • I do not recommend this hotel for Young singles, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic

Ballantyne Hotel and Lodge

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5 of 5 stars
rogers22   1 contribution
rogers22
Dec 12, 2008 | Trip type: Couples

This place was amazing. The spa treatments and service of the staff was incredible. The room was gorgeous. Our entire stay was def. worth the price.

  • Liked — Spa Service and cleanliness of room
  • Disliked — Everything was great
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since December 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the Ballantyne

Ballantyne Hotel and Lodge

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5 of 5 stars
fun2travelATL   15 contributions
Atlanta
Dec 7, 2008 | Trip type: Couples

We stayed at the Ballantyne for one day, the Friday after Thanksgiving. I was impressed that we checked in around 10:30 in the morning and they put us right in a room, no hassles.

Check-in was pleasant. The staff were all friendly ( the valet, doorman, baggage handlers, front desk clerks).

We booked by going directly to their website and getting a holiday special of 189.00 per night. Their price on the Ballantyne site was cheaper than any of the prices we found on other sites.

Room: The room was beautiful. It's a nice touch that when you enter the room the stereo is on a classical music station.
The beds are very comfortable. I am 5'2"' and my husband is 6 foot. It was a bit difficult for me to climb into the bed because it was a bit high, but the comfort was worth it.

The room has a great cooling/heating system.
The bathroom is gorgeous and luxurious. ( Marble floors, garden tub, separate glass enclosed shower.
The robes are comfortable and nice. The towels could be a bit softer but they were the typical hotel fare.
Turn down service was a nice touch, they turn the music back on and leave dark chocolates on the bed.

We did not use the spa or restaurants so we can't comment on those. We do plan to return again. We used this one night stay as a meter to tell if we would like to return and we definitely will if we can get a similar price.

  • Liked — The rooms are luxurious. Beautiful bathroom & shower
  • Disliked — The beds are a bit high to get on if you are a short person
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 10, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ballantyne is Top Notch

Ballantyne Hotel and Lodge

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5 of 5 stars
MountPleasant   21 contributions
Charleston
Nov 14, 2008 | Trip type: Business, Solo travel

I have been staying at the Ballantyne Resort since 2002 I guess. The resort is fabulous. Most of my meetings are downtown. It is about 20 minutes, depending on traffic can be a bit longer. The staff is great. There is a great little bar downstairs, good for a late evening drink after dining out.

Rooms have enormous Moldings, great beds, and decorated with charm. The only thing the room needs are flat panels. That is the only part that lacks, I am a Starwood Platinum member so get upgraded to the suites frequently...they are wonderful overlooking the golf course. I have played it 3 times, great course, in great shape as long as they don't go into a drought like 2 summers ago.

Tons of shopping and some good restaurants close by. Check out Villa for drinks...dark, fun little bistro like bar.

You will feel like you are home when you crash on your pillow.

Great resort.

  • Liked — Room
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since October 16, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Great food / Wine, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d223195?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Ballantyne Hotel and Lodge Also Known As

  • Ballantyne Hotel Charlotte
  • Ballantine Resort Charlotte
  • Ballantyne Hotel
Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277