The Ballantyne is the epitome of exceptional Customer Service, Class and Luxury!!
I cannot believe it isn't the Top Rated hotel in Charlotte...
Being frequent travellers, my husband and I have yet to stay at another hotel that exudes the same high standards, comfort, class and friendly atmosphere that the Ballantyne represents.
You cannot walk down any corridor of the hotel without a warm reception from the staff (this includes housekeeping!) There was complimentary cocoa, iced tea and apples available in the front foyer. The concierge was super helpful, and if, for a moment, he wasn't at the desk, the hotel manager was quick to address us so we didn't have to wait. This exemplary customer service was carried through to the spa - which had the most amazing atmosphere to provide one of the best spa experiences we have ever had! We went back every day for services...
The way they conduct themselves at the Ballantyne truly makes you feel like royalty...!
If the luxurious rooms, amazing spa, great golf course, delicious food, yummy drinks in the lobby, super friendly service does not impress you, I am certain the hotel will go out of their way to ensure you do not leave without having the most amazing stay!
We HIGHLY recommend this hotel - it is our ONLY hotel choice in Charlotte.
- Also Known As:
- The Ballantyne Hotel Charlotte
- The Ballantyne Hotel
- Ballantyne Hotel Charlotte
- Ballantine Resort Charlotte
- Ballantyne Hotel
- Official Description (provided by the hotel):
- Experience hospitality at the Mobil Four Star and AAA Four Diamond Ballantyne Resort, in the heart of Charlotte, North Carolina. The Golf Course at Ballantyne offers 18-holes of Championship golf. ... more less
- Reservation Options:
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