I stayed at this property a few nights ago. It cracks me up that they claim to have a "sophisticated, relaxed atmosphere, with a touch of European style and grace." I had to laugh at this. Folks, at best this is a Holiday Inn.

My stay didn't get off to a good start. The front desk clerk refused to accept my reservation online I had made that day - even though I had a confirmation printed out. He was rude and demeaning to say the least. He actually kind of scared me a little. But I did get a room.

The facility is OK. There is frayed carpet, ripped wallpaper, scuffed walls, etc. The rooms are acceptable and the beds ARE comfortable. However, even the Motel 6 is more generous: The was ONE bath towel in the room and NO washcloths. Give me a break.

Oh, and the next morning - a runaway alarm clock next door and the maid banging on the door at 8:00 AM didn't add to my experience.

You get what you pay for here I guess (It was a good rate). But next time, I'd prefer to stay at the Holiday Inn down the street so I will at least know what to expect.

After reading some of the reviews I was a little apprehensive about staying here. However, we took a chance and really liked the hotel. The room was clean and decorated nicely, and the beds were sooo comfortable. I would definitely stay here again and recommend it to anyone staying in Charlotte.

We did walk over to Harpers for dinner and were somewhat disappointed by the menu selection and pricing. Probably better for apps and drinks than a meal.

We spent one night here, the night of the All-Star NASCAR race at Lowe's Motor Speedway. We booked the room months in advance, because they jack up the rates really high whenever there is a race at LMS. This hotel is about 15 minutes from the track (not factoring in race traffic). The room was acceptable, nothing exotic but we weren't going spend much time there anyway. When we went to leave to go to race, the door wouldn't lock, the staff made an attempt to fix it, but when they couldn't they moved us into a suite upstairs. It was a brief inconvenience, but the upgrade to the suite rectified it. They were apolegetic about the situation, and handled it well. Overall we enjoyed our brief (approx. 9hr) stay, the rooms were clean, IHOP's close buy for the morning, and it was fairly close to the track. If we go to the race next year, we will probably stay here again.

Came to Charlotte on business. It's a 2-star building with 4-star service. It has free high-speed internet in their business center, they have updated cardio machines in their fitness center including an elliptical trainer, and I recieved a hospitality tray (read: small but gratefully appreciated snack) when I came into my room. There was a serious plumbing problem in my room, and it was fixed quickly and efficiently. Staff was very polite to me and said "hello" to me whereever I went on the property.

I really give credit to the management and staff here, cause "these guys are really tryin'."

For what you pay to stay here, it is worth the money. If it's your own money, and you have to be in Charlotte, I actually recommend it. The location is convenient to the airport and they have a shuttle.