I stayed at this hotel with business colleagues after getting stranded at the Charlotte Airport overnight by US Airways. We didn't have any of our bags as they somehow made the connecting flight we missed. The staff was very understanding and provided us complementary toiletry kits. The room was clean and comfortable.
The best part was the complimentary breakfast buffet the following morning. It was fully stocked with fruits, all kinds of baked goods (biscuits, bagels, cinnamon rolls) , cereals, and cooked items such as sausage, bacons, eggs, and so forth. The buffet area was spacious and well-light. There was even a large fireplace with chairs around it to comfortably read the complimentary newspapers provided by the hotel.
Overall, a great hotel to greatly temper an another sour experience.
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