I stayed here for four days. The staff here was very friendly and helpful. They made me feel very welcome and treated me like family. My suite was very spacious. It had a mini kitchen complete with stove and small refrigerator, sink, and dinnerware. The separate living area was great! Much better than having to sit or lie on the bed to watch tv. The king size bed had down pillows and comforter and was comfortable. This hotel is close to pretty much everything in south Charlotte. Not a lot of restaurants close by, though. Omaha Steakhouse is closest but pricey for what you get. Full breakfast was served every morning. The hotel had a "social hour" every night and served food and drinks including beer and wine. The food was pretty good and it was convenient for me being in town on business not to have to go back out and find somewhere to dine. There is a snack shop available just off the lobby. The outdoor pool is nice and there is an outdoor sitting area and a basketball court. The fitness room was above average for most hotels of this caliber. Treadmills had TV and ipod ports. I would recommend this hotel.

Everything from the facility to the staff was a wonderful experience!! Beautiful place and friendly people! Note: If you are coming to Charlotte for a NASCAR race, check with the hotel about the local shuttles that will pick up you at the hotel and take you to the track and then bring you back after the race is over. Worth the money!

I stayed at the hotel for three weeks while in NC for business.
The hotel itself was fine, and the food offered in the mornings and evenings was fine.
However beware of the staff and security guards. Here is what happened: On my checkout day, I went to the parking lot and unlocked my vehicle with my remote keychain, and upon opening the driver side door, I immediately noticed the vehicle had been gone through. The glove box was opened, and items from the center console were scattered on the driver and passenger seats. As I turned to shut the door, I then noticed items in the bed. They included a briefcase and laptop bag, which did not belong to me.
I went back in to the hotel, straight to the front desk, reported the break in and asked the man running the front desk to call the police.
The staff person at the desk replied that there was no point in calling the police right away. He explained that break ins happen a lot here, and the police can’t (or won’t) come, until later in the morning.
During this conversation, the security guard came over and said before her shift started, around 9pm the night before, she noticed the truck had been broken into. She had in her possessions items from the truck including the frequent player cards. She explained she found them in the parking lot. This indicated to me that a bag of change I had stored in my center console, which is also where I had stored my player cards had been stolen.

From first glance, the truck showed no indication of entry. The driver side lock was damaged, but not immediately noticeable. Additionally, my truck sits pretty high, and I find it suspicious she was able to see in, and take note of the items askew, just on her way in for her shift.
If she had noticed these items the night before, I inquired why I had not been contacted, as my name is plainly visible on the cards. She then explained that she did inquire with a lady at the front desk , but there was no record of my name as a guest. I also found this hard to believe, because not only did I have a reservation, my name was included on the shuttle service list, used everyday for the last three weeks.
When this incident was discussed with my business associates also staying at the hotel, they explained to me that they had noticed the security guard looking in car windows as they were coming and going from the hotel parking lot.

Although this can only be speculation, I whole heartedly believe this security guard played some role in the break in. Or the security company hired by the hotel is not hiring competent trustworthy employees.

I booked this hotel through the Hyatt website. No mention was made that this hotel is going through a major renovation and that they were not serving the full hot breakfast which they advertise. The hallways have been recarpted and it looks like our room had new furnishings, however the renovation stopped there. The rusty drop down ceilings in the bath area had not been replaced. The old tub still had rust and mildew. The door frames were old and very beat up and that included the doors which all need to be refinished or painted. The old tile on the floor was very dirty in the corners and needed a good scrub and/or regrouting. There were also large holes in the walls in both the living area and the bedroom. We arrived in the evening and it was very disconcerting to drive into a darkened hotel and see the makeshiift lobby and old and shabby breakfast area. We were awakened very early by their workmen congregating in the parking lot below our room and talking loudly. This is the first time I have stayed at a Summerfield Suites and I was surprised Hyatt would open for business with the property looking like this. Not a particulary great stay.