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“Always a pleasure to be greeted with a smile.” 4 of 5 stars
Review of Homewood Suites Charlotte/Ayrsley

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Homewood Suites Charlotte/Ayrsley
3.0 of 5 Hotel   |   1921 Ayrsley Town Blvd, Charlotte, NC 28273   |  
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Ranked #2 of 170 Hotels in Charlotte
GreenLeadersBronze level
Inman, South Carolina
1 review
“Always a pleasure to be greeted with a smile.”
4 of 5 stars Reviewed 2 days ago NEW

Great Breakfast today! Thanks, Tia. The front desk staff is awesome- Tony, Tyler, Jim and Robin to name a few. Also, we are always receiving special attention from Ariel. Everyone is very attentive and responds to suggestions.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, yesterday
Good morning Macnmarj,

I wanted to thank you for taking the time to fill out such a glowing review through Trip Advisor and I wanted to let you know that we do appreciate your feedback. I will certainly pass along your praise to Tia, Tony, Tyler, Ariel, Robin, Jim as well as our entire Team! We work very hard to meet or exceed your expectations and hope that you will choose to stay at our property your next time in Charlotte. Best,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    217
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    4
    1
See reviews for
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Waterloo, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I think that there evening diner is a star. They call it manager’s reception, but for me it was the time when I really fill at home having a diner. And it was free. I traveled in more than 20 US states. It never happened to me a free diner with wine and beer of my choice. Keep up to the good work. I am coming to your hotel next time I am in the area.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, yesterday
Good morning Vesselin V,

Thanks for the great review! We appreciate your business. Our staff's number one goal is to make sure you enjoyed your stay. Nothing pleases me more than to receive this type of feedback on TripAdvisor. Once again, we can't thank you enough for being our guest! Please come back to visit us the next time you're in Charlotte!!

Best,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

I am a frequent business traveler and was pleasantly surprised with this hotel. The suites are spacious, comfortable and well appointed. The complimentary breakfast was far beyond basic including items such as breakfast burritos. Staff made me feel welcome and valued. This was a pleasant change from just another hotel room.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, yesterday
Good morning Adenawrightw,

Thank you so much for your wonderful review through Trip Advisor! Our staff takes a lot of pride in providing consistent superior service and ensuring that every guest stay is a pleasant one. We hope to have the opportunity to host you again soon! Best Regards,

David Cron
General Manager
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Charlottesville, VA
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very large rooms, stayed in a 3 room suite that was very comfortable, great pillows. The hotel rooms and elevator location confusion is due to the sprawling nature of the overall layout of the hotel (long halls with turns) -- not really a big deal once you figure out where your room is, the elevator closest and where you should park and hence enter the building. Weird odor in elevator/hall but I think that was due to recent painting. Movie theater and restaurants close and within walking distance.

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, 3 weeks ago
Good morning Travelingwith4kids,

We're very excited to receive this feedback from a seasoned traveler and Senior TripAdivor Contributor! Thank you for sharing your feedback with other online reviewers. We hope this information lets others know to stay here when traveling to Charlotte!

Sincerely,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orange, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed again this year for Christmas to visit family. As usual everything met and exceeded our expectations. The staff is always very warm, friendly and courteous. We love it there because the rooms are so spacious and clean. It is like a home away from home. As usual Ariel Cornier the host for breakfast and dinners does a great job with meals and makes you feel very welcome. We love it there also because of its location to our family and other amenities close by. Recommend this hotel to anyone who wants excellent service and clean, comfortable rooms for a day stay or a month. Kudos to the friendly and excellent staff.

David Grabiec family

Stayed December 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, 3 weeks ago
Good morning Elaine G,

Thank you so much for sharing your recent experience at our Homewood Suites Charlotte/Ayrsley. I am so glad that you were impressed with your accommodations and our staff. I am glad that you were also able to enjoy our amenities such as our complimentary breakfast buffet. It really makes our team blush to hear words like “excellent service” & “exceeded". Thanks again for the positive review and your kind words about our hotel and our staff.

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Milford, New Jersey
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel in the newly burgeoning section of Charlotte. 5-6 years ago this was all farmland , it is now a tech and commercial center near Westinghouse Blvd. The only strange thing was the location of the elevators in relation to where the room was located.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, 3 weeks ago
Good morning Rucoplay,


We're very excited to receive this feedback from a seasoned traveler and Senior TripAdivor Contributor! Thank you for sharing your feedback with other online reviewers. We hope this information lets others know to stay here when traveling to Charlotte. Once again, thank for your business, most importantly thank you for being our guest.

Best regards,

David Cron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here on the long ride home. The man at the desk (Trey) welcomed us and was very friendly. We got there in time for an evening reception which included dinner (not very good) but it did save us from leaving again. The guys enjoyed the complimentary beer. The rooms were VERY large and comfortable and even had a small kitchen. The beds were fantastic - the most comfortable beds I have ever stayed in while traveling. The pillows were 5 star. Breakfast was inviting and delicious. If I am ever traveling in this direction again, I would make a point of stopping here and I think everyone else should as well.

Room Tip: Do not pass by this hotel - it was awesome!
See more room tips
  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review, 3 weeks ago
Good morning Donna Fitz,

Thank you so much for your 5 star review and your positive feedback. We are absolutely a great value and choice for families. I am pleased you enjoyed your visit with us and the team here at Homewood Suites Charlotte/Ayrsley looks forward to your return.

Best,

David Cron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Charlotte/Ayrsley

Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#6 Green Hotel in Charlotte
#15 Best Value Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte

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