We found our experience checking in went very smoothly. They assured us our room would soon be ready and that our family arriving the next day would be on our floor. The room was very clean and the usual set up for Homewood. Had the pleasure of a drink and conversation with Chef Matt. that eveing who really seemed to take pride in the meals he prepares Mon.-Thurs. He seems to get to know the regular travelers quite well. He had prepared a very nice meal for the Thurs. evening we were there. We had room 401 corner room with Queen beds. Very comfortable. When our family arrived the next day their room was not ready and they were offered a room on our floor, but on the otherside of the building. Very disappointed as we had a number of conversations with the staff at the desk that they would be arriving. They assured us they would have their room ready near us. As it turned out our family members decided to wait until the room close to us could be finised. We went to get a bite to eat and upon returning the room still needed a final inspection from the head of housecleaning until they could move in. More waiting... Our room keys in both rooms gave us problems. Had to get new ones.

We stayed at the hotel for one night and enjoyed it very much. We had a one-bedroom suite which has a separate living and sleeping area. Very convenient when you travel with a child! Rooms were clean and very spacious. Everything still looks like new. We traveled with a baby and they had already set up the pack-n-play in the bedroom. The breakfast was very good. Would have been nice to stay longer.

I had a grat stay at the hotel the room and facilities were very well kept and very clean. The hotel is newer so it still has a very clean feeling. The location is in a very nice part of Charlotte with many things to do just around the corner. However, I was traveling with a group and was leaving a little early I was talking to the front desk the day before my departure trying to plan either a shuttle or taxi to the airport. (they were not sure if they could get the shuttle running that early). Everything was fine and they were going to give me a call when they figured out which would work for me. The only collapse in this plan was that I never received the call. So just a minor breakdown in communication but they redeemed themselves by getting the shuttle up and running early just for me. I am thankful of how accommodating they were and how nice the lady was who drove the shuttle. Thank you again.

We came to the Homewood suites for a whirlwind weekend wedding and were delighted by the hotel and the service we received. The rooms were beautiful, clean and well equipped, AND they had fully stocked kitchens which was awesome. The even better part was the complimentary cocktail hour with Chef Matt, and complimentary dinner and breakfast provided by the hotel. Overall it was a wonderful stay for a reasonable price. STAY HERE! You will not be disappointed!