These people gave away my room to someone else and asked me to stay in neighboring Best Western hotel, which was even worse. I would expect them to have basic processes in place to avoid such embarrassing situations. I would probably not go back to that hotel again after such bad experience
- Official Description (provided by the hotel):
- Our brand new Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, pool, fitness center, and jacuzzi. We also have a spacious meeting room that can cater to your next event! We hope to see you soon! ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn And Suites Charlotte Matthews
- Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte