We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I will be back real soon” 5 of 5 stars
Review of Fairfield Inn & Suites Charlotte Matthews

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Fairfield Inn & Suites Charlotte Matthews to your Saves list
Fairfield Inn & Suites Charlotte Matthews
2.5 of 5 Hotel   |   8540 East Independence Boulevard, Charlotte, NC 28227 (East Forest)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #10 of 170 Hotels in Charlotte
White Plains, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“I will be back real soon”
5 of 5 stars Reviewed September 28, 2012

The hotel was wonderful, the rooms were beautiful, the bathroom was so spacious. The hotel staff was so friendly no matter what time of the day you came in or whatever time left. Everyone always had a smile on their face. The housekeepers was immaculate they were on point every time.
I can't wait to go back to Charlotte North Carolina and make sure I stay here no matter what.

Room Tip: Even the front rooms are a good choice
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, October 3, 2012
Thank you so much for your review. We are pleased to hear that you enjoyed your stay and i will certainly share your kind comments with our entire staff. We look forward to having you here in the future. Thank you and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

296 reviews from our community

Traveler rating
    219
    53
    11
    7
    6
See reviews for
109
33
8
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Wake Forest, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2012

This hotel was wonderful from the friendly staff to the beautifully decorated interior! Nothing outdated in this hotel! Marieta Bryan was instrumental in coordinating over 25 rooms for our corporation. I am with Crossroads Automotive Group and we just acquired two new dealerships in the Indian Trail area so being able to have all of our associates there together and enjoying the comforts of our home away from home was phenomenal! The rooms were extremely clean and comfortable. The breakfast bar was always plentiful and I loved the belgian waffle maker! YUM!! Another perk for several in our group was that there was a microwave and refrigerator in EVERY room! LOVED that too! Morgan was extremely helpful and kind as was Brittany. You guys really made us feel welcome and especially Marieta, you have been a lifesaver. And Morgan, always smiling, thank you for being so kind and helpful. We have since returned several times during our stores' openings and have had the same outstanding service we got the very first day! Thank you again Marieta and Morgan! You guys are the best! We will see you again soon, I'm sure!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, October 3, 2012
We are pleased to hear that you enjoyed our hotel! We strive on providing much more than a stay and focus on giving each guest an experience that will make them think of us whenever in our area! Brittany, Morgan, and Marieta were very pleased to hear that they were accommodating and we will certainly share this with our entire staff to serve as an example of what we expect during each guest experience. Thank you and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 21, 2012 via mobile

I headed to Charlotte for a game at Bank America Stadium and stayed here. The hotel is beautiful, the rooms are very clean and comfortable equipped w/a mini fridge and microwave. The bathroom was very spacious and clean. The front desk was very hospitable. The only issue I had was being told Bank of America Stadium was 15 minutes away when booking the room. It was longer than that, but it was still an enjoyable stay.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, October 3, 2012
Thank you so much for your review. We value your business and our glad to hear that you enjoyed your stay. We hope to see you here soon and are glad you chose our hotel. I will definitely relay your kind comments with our front office staff. Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2012

We were road-weary when we arrived, but the hotel staff could not have been more welcoming or gracious! The room was very clean and comfortable, and we very much enjoyed our week-long stay. I slept very soundly, and it definitely felt like a home away from home. There were plenty of restaurants within walking (and short driving) distance, and uptown Charlotte was just a 10-15 minute ride away. The friendliness of the staff was definitely the best part though. I would highly recommend this hotel for those who are visiting the Charlotte area.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, October 3, 2012
Thank you so much for reviewing our hotel! We strive to enhance each guest experience and our staff believes strongly in delivering on our daily promise to our guests. We are ecstatic to hear that we kept to those principles throughout your stay. We welcome you back anytime and thank you again for your review! We hope to see you soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trabuco Canyon, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 22, 2012

This hotel is perfectly situated for business travelers needing to visit Family Dollar headquarters. Recently renovated (or so it appears), the hotel is comfortable, clean and has good public spaces. While it still offers a simple breakfast, the updated room and friendly staff make the hotel a good choice for the area. Great business traveler hotel.

Stayed June 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, August 23, 2012
Thank you so much for reviewing our hotel. I am glad to hear you had a great stay and I will certainly share your comments with our staff. We are looking to upgrade our breakfast for next year and will be implementing this during the 4th quarter! We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bregenz
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2012

Hi, stayed there with 4 people, our room was amazing - much more than you would expect from a 3 star house, all was new and clean, friendly staff, thats a 100% recommendation. That the hotel is not in town is more an advantage than a disadvantage

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, August 14, 2012
Thank you so much for taking the time to review our hotel. We pride ourselves in providing an experience with our customer service, cleanliness, and ensuring that each guest is taken care of. We hope to see you soon when visiting the area! Thank you,

-Fairfield Inn & Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 10, 2012

I stayed one night in the Fairfield Inn Matthews and would not hesitate to book it again. I do not know how long it has been open, but it must be fairly new because it still has a "Now Open" banner hanging outside and everything seems brand new, modern and clean inside.

I did not make use of many amenities, but noticed there is a nice indoor pool and an equally nice patio with a seating pit around a stone fireplace.

One thing I did avail myself of was the breakfast, which is included in the price of the room. Pretty standard fare; fresh waffles, pre-wrapped egg sandwiches, cold cereal, yogurt, etc. The eating area was, like the rest of the hotel, quite clean and nicely appointed. Also in the eating area was a bar with around six power outlets and wired / wifi internet access. Staff at the desk and in the breakfast room were quite friendly, pleasant and more than accomodating.

There are a few restaurants (Chili's, Buffalo Wild Wings, Crown Point) within easy walking distance. A slightly farther walk up Sardis Road gets you to any fast food place you could imagine, and a Wal Mart. At the entrance to the driveway there is a bus stop with service to Matthews and Uptown Charlotte.

I will definitely book this hotel next time I'm in the area, and I hope I have more time to enjoy the amenities.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review, August 14, 2012
SavvyMate,
It was a pleasure having you here with us and we appreciate your kind words regarding our hotel. Although we have been open for 20 months now, we pride ourselves in looking as clean and modern as the day we opened! Thanks again and we hope to see you soon,
-
Fairfield Inn & Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairfield Inn & Suites Charlotte Matthews? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Location: United States > North Carolina > Charlotte > East Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Charlotte
#8 Business Hotel in Charlotte
#20 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Our brand new Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, pool, fitness center, and jacuzzi. We also have a spacious meeting room that can cater to your next event! We hope to see you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Orbitz, Hotels.com, Booking.com, AAA Travel Services, Despegar.com and Odigeo so you can book your Fairfield Inn & Suites Charlotte Matthews reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Charlotte Matthews, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.