We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel” 5 of 5 stars
Review of The Ritz-Carlton, Charlotte

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Ritz-Carlton, Charlotte to your Saves list
The Ritz-Carlton, Charlotte
5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #19 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
Beverly Hills, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed November 15, 2012 via mobile

Beautiful hotel with incredible staff I stayed with a large group and they could not have been any nicer. If in Charlotte come stay here. The highlight to me was to only its location but the gym. An incredible gym facility. Stay here when visiting Charlotte.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

362 reviews from our community

Traveler rating
    256
    61
    20
    14
    11
See reviews for
52
134
24
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Ogunquit, Maine
Top Contributor
78 reviews 78 reviews
8 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

We travel a lot and in our opinion this was our favorite place to stay of all time. We got a parlor suite, at around $600 a night, however you get what you pay for!! The rooms are a great size, master bath very nice. The bed, sheets, pillows first class all the way...best night sleep in a hotel ever. Will probably start using the Ritz for our hotel rooms now, because of this experience
Thank you

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2012

While on business in the Charlotte area my husband and I stayed at this hotel, We took the advice of others on Trip Advisor and requested a room on a high floor and away from the street, as the Epi Center can be noisy. We were on the 12th floor in the back of the hotel ( Room 1210) and it was as quiet as can be. We used the couresy driver's service to take us to a breakfast spot (The Original Pancake House...YUM!!) This hotel is great. The front desk staff is helpful and friendly. The room was spotless, and the bathroom is spectacular in size!! I loved the soaking tub and the television hidden in the bathroom mirror. The cost to lodge here is pricey but as with aything else, you get what you pay for.

Room Tip: Get a room on a high floor and NOT in the front. The Epi Center is across the street and can be noi...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonesborough, TN
Top Contributor
221 reviews 221 reviews
39 hotel reviews
Reviews in 81 cities Reviews in 81 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed November 5, 2012

My husband and I visited the Ritz Carlton for brunch last Sunday at the Bar Cocoa. The food was terrific! The service was excellent!

We both had the Crab Cakes Benedict -- fabulous! I had the French Onion Soup and he had the She Crab Soup. Afterwards there were delicious pastries. How can you go wrong?

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
1 review
4 of 5 stars Reviewed October 28, 2012

Prior to our stay, I read other reviews and was impressed with offers of extra touches. While ours was not the same experience, it was still a very professional arrival and check-in. We took the advice of another traveler and asked for a high floor in hopes of avoiding the referenced street noise. We were offered a room on the 12th floor and accepted it in the hopes of a quiet night's sleep. Unfortunately, we came home exhausted after our Friday thru Sunday stay as we got zero sleep. The noise did not subside until 4:00 am each night. Despite trying to drown out the street noise with the television, it was overpowering. The upside of the street noise is that you are conveniently located if your purpose it to party all night;)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlotte
Top Contributor
97 reviews 97 reviews
89 hotel reviews
Reviews in 72 cities Reviews in 72 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed October 21, 2012

If this hotel was in NYC, I would give it 4 stars. But in Charlotte, you have the Westin and The Ritz in terms of upmarket properties. Here's the quick down and dirty. It's new, modern, convenient, and the staff is polite. The rooms are very big considering it's a center city hotel. The bathrooms are also very large and have a TV built into the mirror. I believe the Dallas Ritz is another property that boasts that little surprise. In addition to coffee in the room, they have an instant expresso machine as well. The linens are standard Ritz frette sheets and the TV, Bose Radio, Nice Chair and amenities are what you expect for a AAA 5 star property. The offer small bottles of brand drinks in the room. I don't really drink, but I know $59 for a mini bottle of Grey Goose is a bit of "bad profit". But hey, if you need a drink in the desert how much would you pay for water? Valet is the way to go because parking is a nightmare uptown and worth the hassle. If you want to stay in a place where you wake up refreshed, this would be the place.

Room Tip: There are a lot of breakfast places in the close area....wouldn't recommend eating at the proper...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany NY
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 8, 2012

I've stayed at a number of different Ritz properties, domestically and internationally, and am a huge fan. The Charlotte hotel is a little off the standard. The staff is not quite as sharp and professional as I have experienced and the overall attention to detail is just not there. Don't get me wrong, it is still a lovely place to stay and I would not have made a different selection, but when you have become accustomed to universal brand perfection it is a little odd to have an experience that is 'less than.' It's the little things...First, three college aged (?) waitresses standing around the lobby lounge giggling, gossiping, and talking way too loud. It was a Saturday night at around 5:30 and there were only about a dozen people in the lounge area. One of the three expressed her disappointment with the situation..."My God, this is so sad in here!" Second, the linens on the bed are lovely quality and soft but don't smell nice. The Ritz is usually ALL about aroma. Third, no newspaper and no offer of a paper. Now, certainly I can ask for one and they will send it up but...that's not perfection. Lastly, and this is a REAL pet peeve of mine, there is a daily charge for WIFI...in an executive suite...really guys?!?

Room Tip: Stay away from the flagpole in the front of the building...it bangs all day and night!
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to The Ritz-Carlton, Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#9 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Orbitz, Priceline, Odigeo, TripOnline SA, Hotels.com and Jetsetter so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, Charlotte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.