I stayed at this hotel for one night in the end of March. It was truly fantastic. The service from start to finish was exemplary, and the room was spacious and comfortable.
Service: Excellent. The front desk was friendly and accommodating when I checked in and when I needed a taxi to the airport the next morning. They were prompt in bringing up room service and made sure to ask if there was anything else they could do for me. I was impressed at their ability to be friendly and attentive, but not overly intrusive.
Food: I got room service from BLT Steak. It's expensive, but was probably one of the best filet mignons I've ever had. If you're only here for a short time, as I was, get the steak! You'll appreciate it and it's worth it if you only do it once. It came on a nice platter and was well-presented. Breakfast the next morning was tasty, delivered promptly to my table in the lobby, and reasonably priced.
Room: The room was very nice. It was their standard Deluxe room, but it's larger than you'd expect. You enter and there is a rather long hallway that leads you to the main room, where there is soft lighting and mood music playing. On the left is the gigantic bathroom, complete with standalone tub, shower, and separate partitioned room for the toilet. There are double sinks with a television built into the mirror. The main room is twice the size of what one would expect. The bed is huge and ridiculously comfortable, and there is a desk and sitting area. There is lots of space for storing clothes (closets, dressers, etc.) and everything seems to be thought of. There are plugs for various phones and electronics, a white noise machine, slippers and robes, extra pillows, blankets, magazines, a large television, a well-stocked mini bar, and even a little box for the remote control. The room, mine on the 11th floor, looks out over the Charlotte skyline and a contemporary office building. The blackout curtains were very effective, and the iPod dock had quality sound.
Ambience/Amenities: The entire hotel is elegant and modern. It is classy, but has convenient and modern touches throughout. The lobby is stunning, and the breakfast area is comfortable and enjoyable. At night there are people enjoying cocktails in the lobby, and there is an amazing chocolate bar that had the most delicious looking treats. Upstairs, on the 18th floor, there is the wonderful indoor pool. It is cold, but there are lots of plush towels to use, and there is a hot tub to warm up in, followed by towels covered in eucalyptus for refreshment and bottled water. One can also sit on comfortable lounge chairs and look out over the uptown area of Charlotte.
Location: I was there for a short time, so I didn't explore much beyond the hotel, but it seems to be in a hopping, well-established and populated area with arenas, shops, restaurants, bars and convention-type places all within walking distance.
The airport is located about 15 minutes away, and will be $25 to or from the hotel.
I highly recommend this hotel. It is the place to stay in Charlotte for a luxury excursion. Enjoy it!
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- Also Known As:
- The Ritz-Carlton, Charlotte Hotel Charlotte