We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Airport Hampton” 4 of 5 stars
Review of Hampton Inn and Suites Charlotte Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hampton Inn and Suites Charlotte Airport to your Saves list
Hampton Inn and Suites Charlotte Airport
2.5 of 5 Hotel   |   2731 Little Rock Road, Charlotte, NC 28214   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save w/ Park, Stay
Ranked #17 of 170 Hotels in Charlotte
Fort Washington, Pennsylvania
Top Contributor
294 reviews 294 reviews
106 hotel reviews
Reviews in 148 cities Reviews in 148 cities
91 helpful votes 91 helpful votes
“Best Airport Hampton”
4 of 5 stars Reviewed February 19, 2013

...but still on flight-path. Very clean, very convenient to CLT, all the latest HI accouterments, 7-11 next-door for snacks, drinks, and toiletries. Brian the shuttle driver for the airport was prompt and courteous, desk staff was very friendly and helpful. Location is close to major highways. Regarding airplane noise, it died down around 10p-12a during my stay, but seemed to pickup periodically throughout the night until morning with constant departures.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, February 27, 2013
I would like to thank you for sharing your experience with us.

I am pleased to know that Brian and the team took care of your experience with us.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

422 reviews from our community

Traveler rating
    265
    107
    32
    10
    8
See reviews for
138
101
33
118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portsmouth, NH
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Stranded in Charlotte for a couple days due to winter storm in New England. Hotel was one of the cleanest I have ever stayed in. Staff was friendly and efficient. Free breakfast offered a variety of foods and beverages. Airplane noise is part of staying at an airport hotel but earplugs helped me. Free and strong WiFi. Lots of convenient plugs for charging electronics. Clean pool and hot tub. As in all hotels I stay in, room doors are loud so if someone gets up early you will hear their door shut...

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, February 23, 2013
I would like to thank you for sharing your experience via this forum.

I am pleased that we were able to meet your expectations; and certainly welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

From the moment we arrived we were greeted with a smile from the lovely and friendly Nicole. She was engaging and very helpful with any information we needed. We checked in on Super Bowl Sunday so we were actually invited by Nicole to join everyone in the lobby to watch the game. After dropping everything into the room, we came back down and enjoyed a delightful and hilarious time chatting with Nicole, Brian, and 3 other guests. They even shared their food with us! It was a very nice family atmosphere!

The breakfast was delicious and the rooms were immensely comfortable. It was just what we needed since we were there for a Scentsy event.

Overall Nicole and Brian were a delight and made me feel so welcome! They are superb at customer service and I will not stay at any other hotel when I'm in the area. Thank you both!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, February 23, 2013
Good afternoon,

I am extremely pleased that my team was able to make you feel right at home during your stay with us.

I look forward to your staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 3, 2013

Wonderful Staff, Outstanding facility--the best Hampton Inn I have seen during 30 years++ travel. I am a Hilton Honors Diamond member--lots of experience with Hilton and other chains. Wonderful place to stay!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, February 7, 2013
Dear Bobby F.

I would like to thank you for sharing your experience with us.

My team and I pride ourselves on ensuring that our house guests feel the warmth and hospitality they expect.

I am pleased to see we delivered on our promise of great service and a clean room everytime.

I look forward to seeing you again, should your stay bring me to our area.

Your friend in town,

Ricardo W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

We were distressed at the Charlotte Airport after a trip out of the country. My connecting flight was cancelled and so I needed a place to rest my head for the night. I called up the Hampton Inn and Nicole was very friendly on the phone as I made a reservation. This eased my tension considerably since I'd witnessed less than hospitable service in the airport and did not know Charlotte. She told me where to meet the shuttle and I was glad when I saw it round the bend. Isaac picked us up and picked up where Nicole left off. He was very engaging and made us feel at ease. He told us about places to eat or that would deliver and made us laugh all the way to the hotel. When we arrived at the hotel Nicole had our room keys ready... I just had to show ID and payment and we were on our way! She was knowledgeable about the area as well and provided assistance with getting some well-needed supplies for the night since our luggage was checked through to our final destination. Our room was clean and inviting - we asked for toothpaste and toothbrush which were promptly provided. Complimentary internet service was a plus! Breakfast was the typical Hampton breakfast - the staples were all there and it was FREE. The shuttle back to the airport was on time and the driver announced that the shuttle was leaving which was helpful since we were finishing up breakfast at the time. Overall I'd say this Hampton Inn helped bring calm for this distressed passenger.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, January 31, 2013
I would like to thank you for sharing your experience with our property.

I am extremely pleased that Nicole and Issac were able to show you what we at the Hampton Inn & Suites, Charlotte Airport are all about.

I have added your comments to our team brag board to recognize them for their outstanding service.

Make it a GREAT stay at Hamptons.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2013

We wanted to stay in a hotel near the airport since we had an early-ish flight back to Texas the next morning. The location of this hotel was great and very convenient! We needed to fill our rental car before returning it and the Hampton Inn shared a parking lot with a Shell station which saved us time in the morning. The staff was very friendly and the continental breakfast was good.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, January 31, 2013
I am very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, West Virginia
Top Contributor
104 reviews 104 reviews
98 hotel reviews
Reviews in 77 cities Reviews in 77 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed January 19, 2013 via mobile

I stayed at this property for one night in January 2013 while awaiting an early departure.  I was sold a room with a king bed for a government rate of $97.

Airport shuttle service was prompt and efficient with the driver found to be most pleasant.  While the vehicle was clean and appeared to be well kept, the small size of the minivan was challenging given the number of guests slated for pick-up.  This is atypical of airport focused properties that traditionally offer larger vehicles.

The exterior of the property was clean, neat and well kept.  The lobby area found found to be clean and in good repair, although smaller than that which is seen at other properties within this brand.

Check-in was a fairly prompt although the clerk seemed to have difficulty with some screens on the PC.  This appeared to be a training issue which could be easily resolved.

The elevator cab was clean and in good repair, as were interior hallways.  All areas were found to be well lit.

The sleeping room and bath area were clean, neat and stocked with typical Hampton amenities.  All electrical items were found to be operable, although there was a void in the number of outlets for charging of electronics.

Breakfast fare was typical for the brand.  Adequate amounts of food were available and all items were routinely restocked.

Check-out was a brief affair as all charges were found to be appropriate.  I utilized the shuttle for the return to the airport and service was cordial.

This property is a solid choice for an overnight stay.  Those traveling on business looking for a long-term hotel may want to consider an alternate location given the void of charging sites within the room.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, January 25, 2013
Thank you for sharing your experience.

With technology forever changing, we have actually added electrical pods with USB connections to all of our guest rooms in hopes of addressing that issue.

I am glad that all else was satisfactory with your stay and we welcome you back to our property in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn and Suites Charlotte Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Charlotte Airport

Address: 2731 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Charlotte
#11 Romantic Hotel in Charlotte
#25 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte Airport 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Hampton Inn and Suites ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, AAA Travel Services, Cheap Tickets, Hilton Hotels, TripOnline SA, getaroom.com, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Hampton Inn and Suites Charlotte Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Charlotte Airport Hotel Charlotte
Hampton Inn Charlotte

Owners: What's your side of the story?

If you own or manage Hampton Inn and Suites Charlotte Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.