Arriving at the Shereton was awesome, my friend and I were greeted by the front desk Wayne. He was smiling and gave us some great places to go. Apparently they are under some construciton so there is a lot of noise and busy elevators. The pool was closed one day and no one actually knew when is was going to be opened again. Room service took over an hour to get a salad and cheese platter. One day I sat at the bar, it was around 1pm but there was only one server. After giving me water she left for 15 minutes and I never saw her again so I left.
The worst part was the shuttle service. I am here for medical reasons and I need to be at my appointments in the morning. I was aware of the free shuttle from 6am-9pm and made sure my appointments were around the time of the shuttle. I guess the shuttle only works on weekdays so they offered me the town car, after driving the whole 1.2 miles away he charged me $15. So the next day I made sure to get the shuttle. The driver drove me and was very kind. My next appointment was at the same time and at the same place. I go to the same driver and he informs me that he can't take me because he only goes "uptown" and he did me a favor. He would "lose business because of traffic."
I go to the front desk and she was very nice and called me a cab (after offering me the over priced town car) I informed her what was going on and she said she would have the manager call me. I never recived that phone call.
Overall the staff was very friendly and some what helpful but I wouldn't reccomend staying here. The food and beverages are over priced, they charge $10 a day for wifi and there is a lot of construstion going on.
- Official Description (provided by the hotel):
- The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Starwood, Amex, Expedia, Hotels.com, Tingo, BookingOdigeoWL, Priceline, Cheap Tickets and Venere so you can book your Sheraton Charlotte Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.