Having stayed at a Sheraton before, I expected a little better. The phone in our room didn't work, there was no guide in the room telling of the hotels services and local restaurants, etc. There was no vending machine in the hotel for late night munchies, so we had to order room service, which was delicious and prompt, but rather than spend a couple of bucks for just some chips, we had to order an appetizer, which cost considerable more. And there was no menu in the room. The elevator was not working late night. There was no easy access to the hotel from the parking lot. On the plus side, the bed was roomy and comfortable. It seemed highly overpriced for the location and lack of services. The staff was extremely courteous.
- Official Description (provided by the hotel):
- The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more less
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