We checked at 2:30am after driving over 8 hours. The bed was inspected but we didn't go over the room with a fine tooth comb. After feeling like we slept on the floor, because the mattress was awful, we woke up and really looked over the room. The carpet was falling off the wall, nails were sticking out of the floor, there were cracks in the ceiling and walls. The bathroom had stains on the toilet and the shower had pubic hair on in and on the outside corners of the shower. Upon checkout, we were presented a small sign that states to check your room within the first 15 minutes of check in or no refunds will be assessed. We were not made aware of this sign upon check in. There was one girl working the check out counter and there was not a manager on duty for the next 5 days. The employee also accused me of staging the pubic hair myself to try to get a discount on the room. Needless to say, we left getting nothing resolved because the only employee working the desk was complete incompetent of handling any customer service issue. Now we have to wait for 5 days to speak with a manager to get anything resolved. I would not recommend staying here. It is a shame the Wyndham has their name on this facility.
- Also Known As:
- Microtel Inn Charlotte University Place Hotel Charlotte
- Microtel Inn Charlotte University Place Hotel
- Microtel Charlotte
- Charlotte Microtel
Location: United States > North Carolina > Charlotte
Business Center Free High-Speed Internet Free Parking
Ranked #112 of 167 hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn by Wyndham Charlotte/University Place 2*
- Reservation Options:
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