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Microtel Inn Charlotte Airport: Traveler Reviews


3412 Queen City Drive, Charlotte, NC 28208
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Reviews you can trust

63% Recommend
3.5 of 5 stars 22 reviews
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All (22)
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If you need to stay at the airport, you will not do better than this!

Microtel Inn Charlotte Airport

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5 of 5 stars
GaijinKim   12 contributions
Tokyo
Jan 17, 2009 | Trip type: Solo travel

If you have a layover in CLT, I highly recommend the Microtel. For around $50 per night, you get a free shuttle bus, a nice continental breakfast, 24-hour coffee and tea, a really comfy bed, free wi-fi in the room, along with unexpected amenities like a hair dryer in the room , friendly staff, and a million cable channels.

This isn't a place that you'd want to stay in if you need to be downtown, but for an airport hotel - they exceeded expectations! Everything you need for one night - including several restaurants within walking distance and several delivery choices.

  • Liked — The value for money and extra amenities
  • Disliked — nothing - it served my needs perfectly
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since November 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from microCharlotte, Manager
(Management representative)
May 22, 2009
Thank you for taking the time to write to our brand customer service center regarding your stay at Microtel inn .and we try to give every each customer service like you get
It is our goal to provide our very best to each and every guest.

Respectfully,
Nita Shah
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Horrible night

Microtel Inn Charlotte Airport

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1 of 5 stars
LuckyNorthCarolina   1 contribution
North Carolina
Dec 14, 2008 | Trip type: Couples

I slept with my clothes on (thank goodness I had brought my own pillow). When I pulled the covers back to get ready for bed, in between the pillows was a used DIRTY rag. We had just flown into the airport at 3am and did not have the energy to go to the front desk and demand a different room. So for the few hours of sleep we were going to get anyway we made the best of it. Never again will I stay there. Who knows what that rag cleaned up!!!

  • Liked — Nothing
  • Disliked — Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 14, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from microCharlotte, Manager
(Management representative)
May 22, 2009
Thank you for taking the time to write to our brand customer service center regarding your stay at our hotel. First, Let me apologize for the inconvenience you experienced as a guest of our motel.Secound, I would like to address the concerns that you expressed. I have taken immediate action.

Once again we are truly sorry for the inconvenience we caused you, if there is anything else we can assist you with in the future, please don’t hesitate to call.

Yours in Hospitality.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
You had me at pubic hairs

Microtel Inn Charlotte Airport

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1 of 5 stars
smileysattva   2 contributions
Portland, OR
Aug 25, 2008 | Trip type: Couples

The first room I was in was indescribably disgusting. So I went to the front desk to get a cleaner room. The second room was a modest improvement. I found a beer bottle cap in the shower drain, pubic hairs all over the bed, soiled sheets, dirty towels, and a smoke-free room that reeked of smoke. Awesome. I'm so glad that I spent four hours of my life earning the wages to pay for this dump. Seriously do not stay here. Remember this one thing: Many viruses can live outside the body on surfaces such as sheets and dirty towels for hours or even days. The reviews that suggest this place is an alright place to stay are straight up lies. Probably the owner just trying to boost the ratings. If you have any sense at all, you are saying to yourself "You had me at pubic hairs" and have already moved on to another hotel.

  • Liked — The fact that my plane was late and I didn't actually have to spend the entire night in this dump.
  • Disliked — Its a toss up between the pubic hairs on the bed and the soiled sheets
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 25, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from microCharlotte, Manager
(Management representative)
May 22, 2009
Thank you for taking the time to write to our brand customer service center regarding your stay at our hotel. First, Let me apologize for the inconvenience you experienced as a guest of our motel.Secound, I would like to address the concerns that you expressed. I have taken immediate action.

Once again we are truly sorry for the inconvenience we caused you, if there is anything else we can assist you with in the future, please don’t hesitate to call.

Yours in Hospitality.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d121917?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $57 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Value

Microtel Inn Charlotte Airport

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3 of 5 stars
kaltizer   4 contributions
Landgraaf, The Netherlands
Jul 27, 2008 | Trip type: Couples

For the money, this hotel passes my standards. The room was clean, the air conditioner worked well, and the shower was fine. The lobby area was a little messy, but I don't stay there, I stay in the room. Some of the staff didn't have the most pleasant of personalities, but with that kind of job, I can understand. I was given a tour of a random room before I paid, and I was assured the air conditioner worked well, which is a biggie for me. One thing I couldn't understand was why we smelled cigarette smoke upon entering our room. I think it possibly came from the room above. It wasn't bad enough to change rooms though. I would stay here again.

  • Liked — Good internet service.
  • Disliked — Messy lobby.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 21, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from microCharlotte, Manager
(Management representative)
May 22, 2009
Thank you for taking the time to write to our brand customer service center regarding your stay at Microtel inn .and we try to give every each customer service like you get
It is our goal to provide our very best to each and every guest.

Respectfully,
Nita Shah
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d121917?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $57 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Helpful staff

Microtel Inn Charlotte Airport

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4 of 5 stars
familytravellers95   1 contribution
charlotte, north carolina
Jul 11, 2008 | Trip type: Family

Upon check-in, Stephanie, the front desk clerk, efficiently handled questions from many different customers at once, arranged airport transportation, convinced staff to come in early for our am flight, and offerred a wake-up call for us--thanks!

  • Liked — proximity to airport
  • Disliked — rooms could be updated, cleaner
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since July 11, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from microCharlotte, Manager
(Management representative)
May 22, 2009
Thank you for taking the time to write to our brand customer service center regarding your stay at Microtel inn .and we try to give every each customer service like you get
It is our goal to provide our very best to each and every guest.

Respectfully,
Nita Shah
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d121917?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $57 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
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Microtel Inn Charlotte Airport Also Known As

  • Microtel Hotel Charlotte Airport
  • Microtel Charlotte
  • Charlotte Microtel
Address: 3412 Queen City Drive, Charlotte, NC 28208