Let's see. The guy Cody I believe his name is, was great. He took care of me. The 2nd shift girl was great. The night audit girl was alright. The manager, Anita Shaw though is the worst manager I've encountered. She was inept because she didn't seem to know how to do a simple reversal on a charge that should not have been charged to me. Watch this property. They have hidden charges! The room was dated. The bathroom stank of smoke even though it was supposed to be a non-smoking room.
The walls filthy. My socks turned black from walking on the carpet. The breakfast area could be left to desire. I cringed in the stairwell. It appears they sweep the dirt into the corner and ignore it. And the breakfast area was not as nice as other Microtels and I am very familiar with the property. But the final straw was Anita Shaw. My mother was unimpressed as well and she was the reason I selected that property. I chose it for the reason that my Mom had stayed at the property a few years back. Obviously, it was in better shape then.
If you stay at this property... pay cash only so that if they do tack on those mythical charges they have no choice but to suck it up. Do not use a credit or debit. If you can avoid holding the room on the card, do not use it. They have an ATM in their lobby. I've been in customer service for over 20 years.
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- Also Known As:
- Microtel Inn Charlotte Airport Hotel Charlotte
- Microtel Hotel Charlotte Airport
- Microtel Charlotte
- Charlotte Microtel