My wife had searched high and low for a hotel near the Charlotte airport for overnight accommodations for 18 family members including 5 cribs. Only this hotel would guarantee that we would have the cribs. Fantastic! What we didn't think to ask was if their airport shuttle ran 24 hours. We found out (when we arrived at about 8:00 pm, that it didn't. We needed to be back at the airport by 5:15 the next morning. The night manager, Denise, called her drivers and found one who would come in by 4:30 am and make two trips (the van accomodates up to 11 at a time) to the airport so we could all make our connecting flight home. And this was on December 31st-a night most people would expect to be out late, not wanting to come in to work extra early. We are grateful to Denise and all of her staff for their help over and above what would normally be expected.
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- Also Known As:
- Renaissance Charlotte Hotel Charlotte
- Charlotte Renaissance