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“Clean Hotel with spacious room” 5 of 5 stars
Review of Renaissance Charlotte Suites

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Renaissance Charlotte Suites
3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)   |  
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Ranked #16 of 170 Hotels in Charlotte
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Clean Hotel with spacious room”
5 of 5 stars Reviewed March 22, 2013 via mobile

Stayed here on business trip for two nights. Room was very clean and spacious. There was a mi up with my confirmation. I was supposed to get a King bet but had two doubles. It just meant my wife and I were able to sleep closer! Bed was comfortable, room had little living room at the beginning of the suite. There was a couch, chair, couple tables, a desk, and a tv in the living room. There was a sink, refrigerator, and microwave. In the bedroom were the two double beds, desk, dresser, chair, tv, and night stand. The bathroom was very clean and spacious.

The food was ok. Had breakfast both mornings, nothing fancy. Ate lunch there and again, nothing too spectacular.

The pool area and workout area were both in good condition.

Overall, I had a very pleasant stay and am looking forward to my next stay in August.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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542 reviews from our community

Traveler rating
    304
    168
    31
    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Portuguese first
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English first
Concord, NC
Top Contributor
291 reviews 291 reviews
70 hotel reviews
Reviews in 89 cities Reviews in 89 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed March 18, 2013

Stayed here for a 2 night weekend get-away. Beautiful hotel. Open atrium design like an Embassy Suites. Stayed on the 8th floor in a corner room. It is down the hall a bit but offers two outside windows, one from the bedroom and one from the living room. Big bathroom. Breakfast buffet was good with many options including made to order omelettes. Bar area is nice with plenty of seating options to relax with a beverage. Staff was excellent. No worries from airport noise, we could see them but didn't hear them. Nice pool area and spacious outside patio. Free shuttle to the light rail station at Woodlawn.

Room Tip: Get a high floor room. Ask for a corner room if you want quiet and a different room layout from the...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, April 2, 2013
Rest and Relaxation is key while traveling, and we are happy that you had an enjoyable experience during your recent stay. We appreciate you taking the time to tell us about your stay,and the service that our staff provided. We welcome the opportunity of serving you again in the near future.
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Cumming, GA
Top Contributor
190 reviews 190 reviews
83 hotel reviews
Reviews in 105 cities Reviews in 105 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 18, 2013

I'm not sure if Renaissance Suites is a new line of Mariott hotels? Never heard of them beofre. The hotel was very nice. It was obviuolsy, at one time, a Embassay Suites - you can tell as soon as you walk in. It's a step up from SpringHill and Residence Inn, so perhaps that's why it has the Renaissance logo.

The room was immaculate. It was your standard, one bedroom suite. Beds were very comfortable. Nice sheets and pillows, too.

Lobby is pretty. We hung out at the lobby bar for a while and the staff was very nice. We ended up eating in the restaurant, for dinner, becuase there really aren't any other close options for dining. The food was good, but the service was a little slow. It was not the server's fault. I don't think they normally get a dinner crowd (it was a Friday nght) and she was the only one working. She had three huge tables, plus us. We weren't in a hurry, fortunately.

Pool and the excercise room were both very clean. Pool towels were riduculously small, though. And thin - the type with the blue line thorough the middle.

Safe location and about a 10 minute drive, into the city (on a Saturday).

Would stay again

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, April 2, 2013
Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your visit to the Charlotte area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

Spacious suite, sitting room with separate bedroom. Large sitting area with comfortable couch and large desk area. Hotel was quiet despite hotel being full for the night. Room service was quick and excellent quality. Hotel felt remote however was close to a variety of restaurant choices within 10 minute drive. Pool and fitness area is good with enough equipment for a good workout without crowding.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, March 15, 2013
Comfort while away from home is key to business travelers, and we are happy that you where able to find that at our hotel. Thank you for selecting our hotel, and we look forward to serving you again in the near future!
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Orlando, Florida
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 12, 2013

I recently stayed at this hotel for a week for a work function. We had 200+ attendees at all times and I must compliment Kris and Emma, the bartenders that did such an amazing job every night. They worked tirelessly and put up with many personalities which changed as the nights got longer of course. These two ladies were phenomenal.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, March 15, 2013
Guest satisfaction is one of our major goals, and we are happy we were able to make your experience with us enjoyable. I will pass your comments to noted staff members. We appreciate you taking the time to tell us about your stay, and the service that our staff provided. Thank you again for your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2013 via mobile

Excellent rooms. Very large and very well maintained. A large sitting area with couch and chair, desk and a wet bar type area greeted to when you entered. The bedroom was also nice and quiet large.

In was there for a meeting and the facilities are excellent. The banquet food, however, left much to be desired.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, March 15, 2013
Thank you for taking the time to write a review in regards to your recent stay at the Renaissance Charlotte Suites Hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 4, 2013

Fantastic hotel...clean, close to airport, Southpark Mall, and many dining options. Large room and large bathroom. As a rewards member, i truly appreciate the fact that this hotel gives Gold + free breakfast even on weekends. Breakfast is fantastic! Pool area is very nice, indoors, with hot tub. Fitness Center is large and well kept.

Room Tip: High floors are nice away from the elevator bank.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, March 6, 2013
I know that location, convenience and customer service is key, and I am happy you where able to find everything you needed. I appreciate you taking the time to tell us about your stay, and the service that our staff provided. I am fully aware that you have many choices in hotels, and we are happy you have chosen our location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Charlotte
#12 Romantic Hotel in Charlotte
#30 Family Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

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