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“shuttle driver - Varian” 5 of 5 stars
Review of Renaissance Charlotte Suites

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Renaissance Charlotte Suites
3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)   |  
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Ranked #25 of 171 Hotels in Charlotte
Certificate of Excellence 2014
Portland, Oregon, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“shuttle driver - Varian”
5 of 5 stars Reviewed September 30, 2012

totally awesome driver. very polite and curteous. I highly reccomend his retention. He was very friendly and conversation with him is very pleasant. I can't say enough about his kindnes Also, the rest of the staff was pleasant to work with. Nice water features, adds a pleasant ness to the environment..

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, October 1, 2012
We are glad that you had such a wonderful experience during your stay. I will surely pass your comments to the noted staff member. Thank you again for your patronage and we hope to see you on your next visit into the Charlotte area.
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587 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Clarkston
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 24, 2012

This was recommended to us by a freind who had stayed here a couple times on his way to/from Hilton Head. We had a free night with Marriott, and this is one of the few 6 star hotels that allow the use of the free night vouchers. Of course, it's expensive being close to the city, the airport, and south park. If you get a chance to stay here, it is well worth it.

Room Tip: All rooms overlook the open lobby, bar, restraunt.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, October 1, 2012
When looking for a hotel we know that location is key, and we are happy you where able to find everything you needed within minutes away from our location. We look forward to serving you again in the near future. Thank you for selecting our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Pleasant
Top Contributor
83 reviews 83 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 24, 2012

We went to Carowinds (this hotel is 10 min. away) and decided to stay here. It looks like an Embassy suites, so nothing like a typical Renaissance. The breakfast buffet is great, and includes waffles and omelets to order for $14. The bar is next to check in, so it's not in a private area, which disappointed me. The photos do not depict the hotel decor and set up, but it was fine. I have really high standards, and was a tad disappointed with the beds (hard!), and the room could use some repairs (bathroom ceiling suffered water damage, maybe?). But the staff was great, and the food at dinner was SO good! I had the porkchops, and they were definitely prepared by a good chef. My husband had the short ribs, and he said they were really good and tender. We had the hummus which was homemade and the calamari appetizers, and both were great. I only speak of this in the review because oftentimes hotel restaurants tend to let me down, but this one stood up to my challenge! I will definitely stay here again, as the suites were awesome for our kids-one is a teen and the other is 6.

Room Tip: We stayed on the top floor, which is the 9th. Do this if you can! There were a lot of kids when we w...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, October 1, 2012
Receiving feedback from our guest enables us to accommodate all of our guest a little better upon each visit. Thank you for taking the time to write a review in regards to your stay, and we look forward to the opportunity of serving you and your family again on your next trip to Charlotte.
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Bergen County, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2012

Proximity to airport makes it ideal for business travelers. The service was outstanding, especially Latrece, who works at the front desk and was able to accommodate special needs of the customers even when it was a busy period of hotel check-in's. She was a great example of excellent customer service.

The hotel suites are nice and spacious. Great value for the per/night room rate. I would recommend this hotel and would certainly return there the next time I travel to Charlotte. If you stay here, ask for Latrece. She will give outstanding customer service.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, October 1, 2012
As a business traveler when looking for a hotel we know that location, convenience and customer service is key, and we are happy you where able to find everything you needed. I will pass your comments to Latrece.
We appreciate you taking the time to tell us about your stay, and the service that our staff provided. I am fully aware that you have many choices in hotels, and we are happy you have continued to choose our location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2012

This hotel is approximately 5 minutes from the airport and located near some inexpensive restaurants with great food. Just up across the intersection is a Mexican, Italian, Soul Food and Jersey Mike's Sub's. All reasonably priced and very, very good!

Room Tip: I booked this great hotel through Priceline on the "name you own price" tab and was extrem...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, October 1, 2012
As a traveler when looking for a hotel we know that location, convenience and customer service is key, and we are happy you where able to find everything you needed. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wilmington nc
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2012

My husband and I spent one night of our recent trip at this hotel. It was a great place. The rooms were spacious, clean and nicely laid out. The bed was the most comfortable one of our trip. We would definitely stay there again

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, August 24, 2012
Comfort while away from home is key to travelers, and we are happy that you where able to find that at our hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
69 reviews 69 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 23, 2012

This hotel is a pure businessman's hotel, make no bones about it. It is not near any walking district, nor any sights to see. It is in the middle of an office park. The clientele reflects it.
Notwithstanding all that, for all its pedestrian aspects, it is very consistent. Having stayed there
on multiple occasions over 12 years, it never varies. As it is a Marriott, you know it will not be
fancy. There is no turndown service, and the menu is, um, quite limited--they even have flyer
sheets from local pizzerias for take out!
The beds are clean, so are the bathrooms. The plumbing and the internet work fine. The heating/cooling is a bit severe--decide before you want to use it. It has always been thus.
The staff are cheerful, and will take care of you. It is a bit on the expensive side ($240 all-
in, including tax and internet), but that is the businessman-premium, if you will.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review, August 24, 2012
As a business traveler when looking for a hotel we know that location, convenience and customer service is key. I am fully aware that you have many choices in hotels, and we are happy you have continued to choose our location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Charlotte
#21 Business Hotel in Charlotte
#42 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

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