From check-in to check-out, the staff could not have been more pleasant. We were greeted each time we came and went from the building. Check-in was pleasant and our request for room choice was met. We even received a sincere apology (not required) for having to wait 2 minutes while she finished checking in a couple in front of us.
Having stayed at other Hyatt Place properties, we knew what to expect in the room. All of the rooms have been identical. This is a good thing!! The rooms are as pictured on the website, so what you see is what you get ... no surprises. You get the huge flat screen TV that swivels, to watch in the comfortable King bed or on the comfortable and large sectional sofa. You get a refrigerator, spacious work area, and small sink and countertop in kitchen area. The toilet/shower room are small, but spotless. The tub, tile, and grout were bright white and spotless! The air-conditioner cold and quiet!
We had the continental breakfast both mornings. Again the staff was excellent. They checked on you and cleared your dishes as you finished. You actually use dishes and not paper/styrofoam. It was basic (cereal, toast, bagels, english muffins, fruit, yougurt, oatmeal, coffe, tea, milk, and juice) and worked well for us. You do have the option of ordering "hot breakfast" for a charge. There is plenty of comfortable seating and TV;s to watch.
Overall great stay and great base of operation for doing some shopping. Will continue to use Hyatt Place's where available!!
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