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“Nice hotel but make sure you have the right address!” 4 of 5 stars
Review of Hyatt Place Charlotte Airport/Lake Pointe

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Hyatt Place Charlotte Airport/Lake Pointe
3.0 of 5 Hotel   |   4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum) (Eagle Lake)   |  
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Ranked #36 of 170 Hotels in Charlotte
Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Nice hotel but make sure you have the right address!”
4 of 5 stars Reviewed 1 week ago

Very nice hotel, polite staff, clean and comfortable rooms, nice part of town with easy drive to the airport. Free wifi and good breakfast. Be careful because there is another Hyatt Place Airport about 1/2 mile from this location, I went to the wrong location at first. The receptionist told me that this happens all the time so just make sure you double check the address!
You can get a great rate with AAA membership!

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
    94
    58
    17
    9
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Bayboro
Top Contributor
148 reviews 148 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was located in a strange spot, but other than that, it was a very comfortable hotel! The breakfast was good----we have had better and we have had a lot worst! WOULD STAY AGAIN!!! The staff was nice and courteous!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms at this Hyatt Place were very nice, clean, and comfortable. Check in was fast and the staff were wonderful. We were in town for the ACC Championship game and were really impressed on how wonderful our stay was here. You can't beat the price and the service. The only complaint i had was the Breakfast. I felt the breakfast items were older food items and not good at all. I will say that the good did out weigh the one bad that they had. I would definetly stay here again if I am in town.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staying at the Hyatt place was very nice. The rooms are different from others and well thought out. The double room atmosphere is a great touch. A separate section to entertain guest then in the room. A office table that needs a little updating and the chairs needs some TLC. As the leather is worn. But the concept is very comfortable. I love that the TV is 42 inches. And has all the major connections on it,i.e; HDMI and video/audio. Pillows are too soft for my liking. It should have a soft and hard selection on the bed. But otherwise the bed is fine. The overall space in the room is like a studio apartment type feel to it, which is great. The closet need to be bigger though. Five shirts and that's it, nothing else can fit. But overall really nice stay. And since this was my first time at the Hyatt it was great. If those little things are taken care of the Hyatt will be among of the premier hotels that is out there. Thank you to the folks at Hyatt Place.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Asheville, N.C.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Flying out of Charlotte, this is the hotel you want. YOu can leave your car, and they will shuttle you to the airport. Very convenient, and free parking. The will pick you up when you come back.
The hotel is clean and modern, the room very comfortable, the beds were great. All the staff were very friendly.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful place to stay, for business or pleasure. It is located in an office park right off of Billy Graham parkway and about a mile from the airport. The rooms are clean, the staff are pleasant and helpful and the breakfast is simple but good. We caught a really good rate over Thanksgiving, which made our stay even more enjoyable. They do have a shuttle to/from the airport, but you are going to be very limited in dinner choices if you don't have a car. They do have sandwiches and salads (rather pricey), and there is a Jock and Jills right next door. With a car, you are only a couple miles away from many eating places.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ken... the man works miracles over the phone. . He help setup room blocks for 30 rooms with ease....

Rooms were clean lobby vwas very nice and clean. Breakfast hit the spot before getting on the road. Location to downtown was 10 min.... perfect spot.

Stayed November 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#53 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place

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