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“Nice hotel with friendly staff” 4 of 5 stars
Review of Hyatt Place Charlotte Airport/Lake Pointe

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Hyatt Place Charlotte Airport/Lake Pointe
3.0 of 5 Hotel   |   4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum) (Eagle Lake)   |  
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Ranked #41 of 171 Hotels in Charlotte
Certificate of Excellence 2014
Louisville, Kentucky
Top Contributor
152 reviews 152 reviews
52 hotel reviews
Reviews in 55 cities Reviews in 55 cities
39 helpful votes 39 helpful votes
“Nice hotel with friendly staff”
4 of 5 stars Reviewed July 12, 2013 via mobile

Stayed here for a quick overnight on a business trip. Near the hotel, but in a nice area. Restaurant outside (can't vouch for it as I didn't try it) and nice food options for purchase in the hotel (not much gluten free and the breakfast had pretty much nothing GF). Room was very nice, only complaint was the very loud HVAC. Slept well on the comfortable bed. Internet was basically useless, which was a bummer. I would stay here again when in the city, esp if I needed to be close to the airport.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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199 reviews from our community

Traveler rating
    99
    66
    20
    9
    5
See reviews for
46
55
12
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Bradford UK
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 5, 2013

Lost the count of the times I've stayed at this location. Always very good. Staff always very helpful.
Breakfasts are getting better each year, good selection of fresh fruit and cooked items.
Rooms always comfortable. Noisy air con on this occasion but ear plugs did the trick.

Room Tip: No spa, pool very good though.
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 2, 2013

The hotel was gorgeous. Great room, great facilities and exceptionally well cleaned. Adjoining rooms are available for families and the facility to twist the TV so you could see it from the bed or the sofa was brilliant.

The breakfast buffet was nicely stocked (wouldn't recommend the pancakes) and the rooms had real english breakfast tea, although this wasn't available at the buffet. The music at the buffet is slightly on the vibrant side so you might need earplugs if you're not a morning person!

Everything you could possibly want from a business or airport hotel.

Room Tip: The top floor rooms were very quiet.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Princeton, West Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2013

I really liked this Hyatt property. The staff was friendly, check-in was a breeze. Our room was nice and clean. The bed was so comfortable that I didn't make it in time to enjoy breakfast. I really enjoyed the large television and couch. The only thing I did not like about my room was that the bathroom was tiny. Everything else was excellent.

Room Tip: Higher levels have a decent view.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaBelle, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

We when to the nascar hall of frame 10 min drive to down town. Nice eatery about the same drive or jock and jill sport grill in the same parking lot 2 min walking time . we have two teen boys they loved weight room and the pool .Breakfast was great very nice place we will be back.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumming, Georgia, USA
Top Contributor
128 reviews 128 reviews
28 hotel reviews
Reviews in 51 cities Reviews in 51 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 13, 2013

This hotel has everything a business traveler or family would need. They have a very nice buffet breakfast in the morning with both hot and cold items, good coffee, and variety of juices (and milk). I have consistently had good service and enjoyed my stay.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 4, 2013

I liked how clean the hotel was and how helpful the the hotel employees were. The only down fault was that the free wifi worked best in the lobby area and barely worked in the room. Other then that the hotel is located closer to the airport then I expected but it is very close to the city, so it worked out well for me.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Charlotte
#50 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place

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