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Country Inn & Suites By Carlson, Charlotte - I-85 Airport: Traveler Reviews


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57% Recommend
3.0 of 5 stars 28 reviews
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Good, but there are probably better choices

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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3 of 5 stars
TheGuyFromOhio   15 contributions
Cincinnati
May 2, 2009 | Trip type: Solo travel
1/1 found this review helpful

I picked this hotel based on a combination of location and being able to use the loyalty points from business travel to get a couple of free nights. It's convenient to I-85 but not much else. The only restaurant within walking distance is a Shoney's (not great). The room was basic but comfortable and well-lit. The king bed had a very soft and thick comforter and good heat and A/C. The bathroom is dim and shows wear and tear, like rusty hinges and door frame. I had pretty good wireless internet connectivity from my room. The free breakfast consists of the basics, toast, cereal, yogurt, pastries, and so on.
But, I requested a quiet room and ended up across the hall from a noisy ice machine that periodically made a sound like an alarm buzzer. Also, the exterior doors around the hotel didn't appear to lock. I was able to enter without using my key card, day and night, through three different doors (not counting the main lobby).

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since January 19, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Quiet Getaway

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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5 of 5 stars
ricoron   1 contribution
Regina
Dec 10, 2008
1/1 found this review helpful

I used priceline to book 'a' hotel near the airport. I'd of been better off booking with the hotel directly and would have saved $100!!
The hotel itself was a wonderful 3 day getaway. The staff were extremely polite and thoughtful of your every need or question. This hotel has been refurbished and is very nice. I would definitely stay here again. I stayed in 6 different places in the USA this summer and this was the least expensive and FAR nicer than any of them.
Good eating places are nearby and the bus is near the door! The breakfast at the hotel is very good and its complimentary!

  • Date of stay December 2008
  • Visit was for Quality time with family
  • Member since December 03, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Just Fine

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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3 of 5 stars
bertjo44   3 contributions
bertjo44
Oct 14, 2008 | Trip type: Friends getaway
1/1 found this review helpful

My family and I have stayed in Country Inns at other locations a couple of times and always been pleased. For this trip, my brother and I needed a place to stay the night before the Panthers game against the Chiefs. It wasn't the best location but I wasn't afraid to walk around after dark, of course we are both big guys. The front desk was not overly friendly but quick and polite enough. The room was very nice, clean and the bed was very comfortable. I went to UNCC in the early 90's and have nights booked at the University Country Inn for a couple of other games as well but I may change them to this location because it is closer to Bank of America Stadium.

  • Liked — Comfortable bed.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 35-49
  • Member since July 02, 2008
  • Would you recommend this hotel to a friend? Yes
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $101 (year-round)
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First and Last Time Staying Here

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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2 of 5 stars
Clover001   4 contributions
New York
Aug 4, 2008 | Trip type: Family
0/1 found this review helpful

We stayed at a Country Inn & Suites at I-85 near the airport after our flight had been cancelled. We had a 6:00a.m. flight out and needed a place to sleep for a few hours. The airport shuttle van driver was prompt, the trip took less than 10 minutes, and we were able to get internet access on our laptops. In all fairness, it was nearly 1:00 a.m. when we arrived so the area was really dark and foreboding. I would not walk around alone in that part of town. We were tired so we took extra pains to be polite and cordial at the front desk but it didn't matter. The desk clerk was stone-faced and very brusque. We were given our keys and directed to a steep, narrow stairway. I wonder how they accommodate wheelchair and handicapped guests? There was no elevator, no valet/bellman, and no room service. We were starving. We schlepped our luggage up the stairs and down the hall to the teeny little room. The two full-sized beds were freshly made, but the mattress, furniture, bathroom tiles and fixtures all looked old and worn. Don't stay here unless you have to, and I definitely would not recommend this place to any seniors who can't carry bags or do stairs.

  • Liked — airport shuttle van, wireless internet access
  • Disliked — seedy location, no elevator, very small rooms
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since December 18, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $101 (year-round)
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Shopping nearby??? NOT

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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2 of 5 stars
singin_praise   5 contributions
Southern Indiana
Jun 21, 2008 | Trip type: Family

We did not spend the night in this hotel, however we spent several hours in it, had several conversations with front desk staff, and toured a room. That may not qualify me as eligible to leave a review, but I do have some very important information about the hotel.

Allow me to explain...

My husband had to be in town on business and we packed up the whole family for a vacation and to ride along. We were running very close on our time for him to pick up his clients from the airport so he dropped the kids and I off at the airport with instructions to "find a place to stay" after his original plan failed. He had checked out a bed & breakfast on a nearby lake but when we got there it was closed...with a gate & everything...that's another review though.

We walked into the airport to the "customer service" desk, told them what we were looking for (a nice hotel uner $150 within walking distance to shopping). I figured since they were locals they would draw on their own knowledge & experience & recommend something nice. They did. However, when I called for pricing it was out of the ballpark so we relied on a board in the "arrivals" & baggage claim area of the airport. It allowed me to call several different hotels (locally) by dialing only 2 numbers. When I called this hotel I was transferred to a different person, probably in a "reservations" area for the corporation. He asked for what location did I want to make a reservation and I couldn't tell him because there was no address listed. He said he would be VERY interested in knowing who transferred me to him.

We knew we could get to one of the hotels via shuttle and get out of the noise and maybe find an even better one. We called several and found this hotel - Country Inns & Suites by Carlson - to have internet access, an outdoor pool, and nearby shopping. Those were all plusses, the price was right ($109 for 2 non-smoking queens 1 night, 2 adults, 2 children) so we went out & waited for the shuttle. It never came.

However, it was our fault. A security man told me I needed to CALL and ASK them to send a shuttle. (My only shuttle experience has been in Mexico with groups and it seems every hotel was represented there!)

We called and shortly thereafter the shuttle arrived. It was only 7 minutes from the airport and in a very business oriented area. I saw a shopping center ahead & notice Food Lion (grocery) & Family Dollar (cheap store) in the strip and laughed to myself that if this is their idea of shopping, they've got another thing coming! That's when the driver turned on his signal to pull into our hotel across the street. I said aloud "You have GOT to be kidding me!"

Before checking in, I asked the desk clert if I could see a room. It was very nice, very clean, but also very small. With all we had been through already that day, it definitely wasn't anything I could handle. Esther, the desk clerk, was very polite. I told her it just wasn't what we were looking for. She said none of the other hotels in their chain were near shopping either. I asked what might be near shopping and she "didn't know". She also "didn't know" where I might be able to FIND shopping. About an hour or 2 after this exchange, I located a paper in the lobby that had MALLS across the top of it and directions, including estimated time and distance to THREE different malls!

We sat in the breakfast/lounge area and attempted to locate a different hotel near shopping. The internet connection was not working for us, nor was it for any of the guests who were coming to the desk to complain. One of the guests was invited back to the office to attempt to fix the problem. Thankfully my Blackberry had internet access & I was able to keep searching.

Esther later gave me a number for a cab service so we could find a different hotel. She just wasn't helpful in assisting us with other arrangements...but then again...why would she send us elsewhere?

The breakfast area was very large and overlooked a nice size pool that looked very clean. The lobby area was tastefully decorated and clean as well.

The positives: complimentary shuttle from airport, complimentary cookies in the lobby, neat, clean hotel over all, nice big breakfast area, really nice looking pool, room looked very tastefully decorated, internet access, one desk & computer in lobby for guests.

The negatives: NO NEARBY SHOPPING and don't expect a lot from the front desk.

  • Liked — breakfast area was big & overlooked plain, but nice pool
  • Disliked — NO SHOPPING just did not fit our need. Would have stayed if only for business & not pleasure.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since June 08, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, A romantic getaway, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $101 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Country Inn & Suites By Carlson, Charlotte - I-85 Airport Also Known As

  • Country Inn Charlotte
  • Charlotte Country Inn
Address: 2541 Little Rock Rd., Charlotte, NC 28214