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“Very poor” 1 of 5 stars
Review of Queen City Inn

Queen City Inn
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Queen City Inn
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1025 South Tryon Street, Charlotte, NC 28203   |  
Hotel amenities
Ranked #130 of 170 Hotels in Charlotte
Nottingham, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Very poor”
1 of 5 stars Reviewed June 15, 2012

Recently got back from a tour of the SE of the USA. My girlfriend and I visited about 15 different cities, so that means 15 different motels, spending one or two nights in each. I would say that the Queen City Inn was actually the worst of the 15 motels we visited. The room itself wasn't appalling - it was dirty and crumbling, but we half expected that and it wasn't a major issue for us. The real problem was the service. A frosty reception when we arrived from a woman at the desk who seemed completely out of it. When we went to the room we discovered that there was only one pillow. I went back to the reception and asked for another. A man was at the desk now. He tried to argue that the room is only for one person, hence one pillow. I told him that I had told the woman before that the room was for two people, and had paid for the room on this basis. He wasn't having it. Tried to argue the case that there should only be one person in the room, and therefore one pillow. Very reluctant to give another pillow, I had to really argue my case for one. In the end they sorted one, grudgingly. When we came to check out the next morning he barely grunted at me. When I said goodbye, the man at the desk flat out ignored me and looked at me with contempt. Left a really bad impression, and for that reason I advise other travelers not to bother with this motel. As a side note, their website is false advertising - the rooms are nothing like that (the website makes the rooms look decent, clean and professional, but our room was run-down, dirty and shabby).

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Traveler rating
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    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2011

This is lowest price hotel in charlotte downtown. I stay 2 night there. Very convenient location. Customer service was good too. No Parking fees !!

I will stay again..cheap price.

Room Tip: affordable hotel in charlotte downtown
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  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, WV
1 review
1 of 5 stars Reviewed January 13, 2009

I booked the Ascott Inn through Orbitz early in December of 2008 to stay one night on Dec. 27th, 2008. Orbitz gave me an estimated cost of $89 for the stay. During the week before my trip, I was charged over $136 on my credit card by the hotel. I had planned on meeting a friend in Charlotte. The day of the reservation, my friend made it to the hotel before I did, and the hotel allowed my friend to take my room without my knowing. My friend did not have any information about me other than my name, yet was still able to get my room. My friend called me and told me that he already checked into my room. The manager required me to pay $20 to park at the hotel. It bothered me that the Ascott Inn allowed someone other than me to check in to a room I had reserved and paid for, not to mention having to pay the extra $20 to park. As for the parking, I had to park specifically where the manager told me to park otherwise I would get towed. Once I got to the room that they gave to my friend, I was even more frustrated. The room was dirty, and not taken care of. the paint was coming off the walls and ceiling. The bathroom was worse. The bathtub/jacuzzi was in need of replacement. The jets did not work. The fiberglass that the tub was made of had chunks of the liner missing, and had what appeared to be some sort of mold growing around it. I was afraid to take of my shoes during the entire stay. I should have brought along a air mattress. The sheets and pillows did not match and looked like something someone had sewn together with scrap material. Each bed had one pillow. The television had some sort of problem because the screen would turn different colors while watching it. The mirror on the wall was broken. There were holes in the wall. When I turned the heater on, some sort of debris was blowing out of it. The door was difficult to lock, and appeared to have been broken into before. Check out was 12pm, but I was forced to leave at 11 am. I strongly recommend avoiding the Ascott Inn.

  • Liked — The location was the only upside.
  • Disliked — Everything other than the location.
  • Stayed December 2008, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Somewhere over the Atlantic
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2007

A stay at the Ascot Inn is completely worth the experience for the use of the pool alone. While you may ask 'what pool?' at first glance , you will soon realize that the new 'garden' (complete with birdhouses for that backyard feel) is curiously shaped in a familiar rectangle and for some reason there are a few no diving signs, because honestly I was thinking about diving right into that sad sight of vegetation every second of my stay.
Now lets get down to the room itself. We were slightly disappointed when we looked at the room next to ours and saw the glittered walls and heart-shaped bathtub and found that ours did not have such class, but after we redecorated with stolen signs from around the Charlotte area and a statue of a saint holding a dove that we had acquired a few weeks before that happened to be in my trunk, well it felt just like home.
Location is always a very important factor in these decisions and I have to say you cannot complain. It can be found right on Tryon Street and is a very short walk and almost non-existent drive from the lovely downtown area of Charlotte. Plus if you are looking for some entertainment or a late night snack or both the building exactly next door is Uptown Cabaret. This fine establishment offers for the incredibly reasonable price of $6 both fine women in their bare essentials and also a breakfast buffet that is in fact delicious and stays open until 3 am to ensure that both of your hungers are placated.
The hotel staff was very friendly.
The other patrons of the hotel were also most enjoyable. For example Kiki and her boyfriend and the time we shared smoking on the balcony at 5 am. Or the young couple we met upon checking out whose car had been mysteriously cleaned during the night. And by that I mean nothing bad like things got stolen, but actually washed, which perhaps had something to do with a fire extinguisher, a garden hose and the attached sprinkler.
Truly one of the best experiences ever to be had.

  • Liked — Everything
  • Disliked — The pool closed too early
  • Stayed October 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 30, 2007

This is literally the worst hotel i have ever stayed in. We actually forfeited our money and drove 2 hours home. It is located right next to a strip club, the 2nd rule on the hotel rule list was "no prostitution". It was not sanitary at all. I had to fix the faucet on the jacuzzi myself after it leaked a half an inch of water around the tub. Then another upstanding "patron" of the hotel called our room and offered us sex acts. SERIOUSLY, steer clear of this hotel!!!!!!!!!!!! Unless your idea of a good time is getting loaded up on drugs, renting a hooker, and you need a room for an hour but feel like paying $120 for a creepy room.

Stayed September 2007
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlotte
1 review
5 of 5 stars Reviewed August 23, 2007

very Clean & Nice Best Location Downtown Charlotte NC for Football Game & Convention center & other Downtown Events @ Very Best & low Rate with all Featured + Free parking

  • Liked — Low & Best Rate & Great Location @ Downtown Charlotte nc
  • Disliked — no pool
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Greenville NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 8, 2007

First, I paid higher than the price quoted on Orbitz which according to the local cab driver was triple the normal cost of the rooms. The rooms were right out of a bad 70's pimp flick and looked like they might be rented by the hour. We were lucky enough to stay in the mirrored suite. The walk-in shower covered in mirrors and included a table had red and blue light in the ceiling. The two shower heads didn't have enough water pressure to equal one good one. The bed with mirrors over it and on the walls was covered with cheap rose petals and a funky heart shaped pillow and came complete with a red light over the bed. When we looked in the cabinet where the microwave was kept there were about 5 or 6 porn magazines. The newest equipment was a stereo in the room. We were on the second floor of the Inn and when it rained the carpet in front of the door got soaked.

After hailing a cab from an evening sports event when we told the driver were we were going he reponded "oh man, just my luck!" and refused to turn in to the hotel parking lot and dropped us off at the lot adjacent to the hotel. We asked a local about safety in walking to some the the events and she responded that normally it wouldn't be safe but because of the games police presence was heightened in that area and the normal criminals knew to stay away! Upon return to our room there was a man a few doors down and was scratching like he was coming down off of drugs and asked us if we "had anything".

I had to put something over a spot on the sheet the first night and the next day pulled them off completed and pour water on them to ensure they would be changed. I also bought spray bleach and lysol for the walk in shower and some of what I though was just tile marks rinsed down the drain! The pictures on the web site must be at least 20 years old or the rooms have seen a lot of use.

It was in walking distance to the Uptown Cabaret which I found out was a strip club so there was local entertainment. Getting food however was another issue as there were no restaurants locally that stayed open late and no local shopping. Overall it served its purpose and we had some good laughs about it; hey maybe if there is a next time I will try one of the heart shaped jacuzzi rooms; but I'd rather think that I won't make the mistake of booking my hotel late when I need to come to the area next time.

Stayed March 2007
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queen City Inn

Address: 1025 South Tryon Street, Charlotte, NC 28203
Location: United States > North Carolina > Charlotte
Amenities:
Room Service
Hotel Style:
Ranked #130 of 170 Hotels in Charlotte
Number of rooms: 36
Also Known As:
Queen City Hotel Charlotte
Ascot Hotel Charlotte
Ascot Motel Charlotte

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