I visited Charlotte for a wedding over the weekend. The location was great, with the hotel sitting literally by everything in the Epicenter. Bars and restaurants galore. Even a movie theatre and bowling alley! Not much shopping though. Walking, you can pretty get to any restaurant downtown or museum in a matter of minutes. You can not beat the location.
The hotel lobby sits on the 5th floor which is weird to take an elevator from the street and then another elevator to your room. Oh well they can't help that. Other complaint if any would be the valet are pretty useless. They are affiliated with the Epicenter so I felt they could care less about hotel guests. I understand the Aloft brand normally doesn't have valet but maybe they should recommend a better parking option than these valets.
Last but not least, I wanted to speak on my favorite experience I got from Aloft Epicenter. That is the fabulous desk agent Yvonne! She was great. From the check in experience, she welcomed me instantly and she never missed a chance to welcome me back during my stay. She was able to get me into a room early and give me 2 beds since I had friends with me for the wedding. I knew she didn't have to, but she made me feel like family. Yvonne also knew alot about the area and fun things to do and gave me passes for me and my friends for some of the bars.
Aloft is a limited service brand with no bellman, concierge, room service, etc. So I think it speaks volumes when a staff member goes far above and beyond. I cant say thank you enough to Yvonne who made my stay truly memorable!
- Official Description (provided by the hotel):
- Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more less
- Reservation Options:
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- Also Known As:
- Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
- Aloft The Epicentre