Stayed overnight in this boutique hotel that styles itself somewhat as a hipsterish, modern minimalist, urban hotel. Amazingly it's part of a very large chain of 60+ hotels around the world. I say amazing because the service and amenities were excellent, which isn't always the case with large chains, especially ones focused around airports as this chain is. Based on the other hotels around in which I've stayed, I would return here in a heartbeat.
Pros: The hotel is in a fantastic location, including being connected by covered walkway to the financial center businesses, as well as right in the heart of the EpiCenter and across the street (effectively) from the arena. Staff here were excellent! Very well trained and focused on customer needs even before you might realize it. To wit, as soon as I checked in, the front desk staffer asked me whether I might need a black car to take me back to the airport the next day. (As the price to the airport is the same as any cab, the answer is always yes.) Well, the person they put me in touch with provided excellent service. The front desk also asked me whether I needed this or that, and were more than accommodating with my room request. The lobby had a very well stocked store (incl. a poker set!) with very reasonable prices (shocking, I know). The room itself was styled on european minimalism, which may or may not be to some people's taste (but is to mine). It had all the amenities, just sometimes hidden in niches you had to find (like the iron and board, which I never would have found had I been looking for them). Even the fridge was in an odd spot. I was high enough up that I had a great nighttime view. Since I faced the noisy EpiCenter, I was pleasantly surprised that I had virtually no noise that interrupted my sleep. Can't say that for the Omni or Hyatt. The pillows were wonderfully soft. And finally, the gym is open 24 hours(!) and was amply equipped for cardio, weights, and isometrics. I had a great workout here.
Cons: Hipsterish and financial center don't quite jive, and this was evident in the muzak in the entry foyer to the hotel. That certainly wasn't good house or techno that I heard walking in. If the pillows were soft, the bed was definitely on the harder side, and the towels were a bit rough, a bit more in keeping with what I'm used to when I'm overseas. In keeping with the minimalist furniture, there were no drawers, only a few cubbyholes, which to my mind signals that this isn't a place for along stay (say, > a week). The rainshower was unfortunately on the weaker side, and the sink was placed on the left, right next to a partition, making things like shaving a bit more difficult for a left-hander like myself.
Overall, I rather enjoyed this rather different hotel from the American norm, and as I said at the top will stay here again on trips in town.
- Official Description (provided by the hotel):
- Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more less
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- Also Known As:
- Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
- Aloft The Epicentre