I too stayed here for the indoor pool but upon seeing how dirty it looked, I was afraid to get in it. The sheets on the be we're torn. I didn't notice until late at night when I turned the TV off that the shower leaked and dripped all night. Had it not been so late after a very long day, I would have asked to be moved. The next morning I also noticed the sink was dirty and the trash cans in the rooms had not been emptied. When I spoke with someone at the front desk they said ut wasn't their fault, they have a 3rd party cleaning crew. Stating I clearly wasn't satisfied, the gentleman told me he would talk to his manager and get me 50% off. He called back to say the manager had decided to give me $10 off. I have stayed at choice hotels for years and this is only the second bad experience I have had. They really should take the satisfaction guaranteed sign down. I will be calling choice hotels tomorrow morning. This place is awful and the service and concern from management is worse! Don't waste your money!
- Official Description (provided by the hotel):
- The hotel modern conveniences like a public computer with Internet access, and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards and cable television with ESPN, CNN and free HBO. Non-smoking rooms are available. For added convenience, coin-operated laundry facilities are located on the premises. Free parking is available and can accommodate most cars, trucks or buses. ... more less
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- Also Known As:
- Sleep Inn Charlotte