The Wingate was the recommended hotel by the conference which I was attending. They had a very economical group rate available for the conference, but I had never stayed at a Wingate. I was pleasantly surprised! Upon checking into the hotel, I was greeted with a very friendly and professional staff. My room (on the 1st floor) was very nice with high ceilings and updated bedding. I had a fridge and micro wave as well as a large sitting area with coffee table and desk. The hotel provided snacks and wine from 5-7, which was a nice touch and there was a hot breakfast (not just waffles, but also bacon, eggs, etc.). The staff was extremely helpful at every turn. The location is very convenient. I was thrilled to find out I was only 4 miles from Southpark mall, many restaurants, and other shopping. I would definitely stay at the Wingate again.

As a British traveller with an American fiancee, regularly staying in various Charlotte hotels we have chosen this hotel for the last 3 stays and will definitely continue to do so.
Staff always friendly and helpful, rooms & beds immaculate, very large with all amenities you could want incl Microwave and fridge.
Breakfast choice is great and relaxed self serve - we don't usually eat Hotel breakfast but always do here.
Housekeeping are great - always seem to clean the room however late we leave for the day unlike many hotels.
Good TV options, nice en-suite bathroom power shower in tub!, very spacious, hot drinks maker.
Very highly recommended! I genuinely can't imagine how anyone could find fault in this place!
Oh - has a well equipped gym and also outdoor pool that both always seems deserted.

We were attending a conference in downtown Charlotte, and originally planned to stay at a hotel downtown; however considering what they were offering we opted to stay 15 minutes away at the Wingate. Despite the reviews I had previously read, I found our stay quite pleasant. The staff was very courteous, the rooms were clean, whirlpool, swimming pool, free internet access, gym, and the free buffet breakfast that started at 6:00 was a bonus.
There was one incident that came up, but was quickly rectified to my satisfaction. Others who stayed at some of the "so called" high scale hotels downtown were complaining everyday of either how expensive it was, or lack of service. We had no complaints at all.

Have stayed in this hotel many times and continue to see quality of it go down. Hotel is getting old and needs updating. mattesses are worn, internet not very reliable and hotel staff not very friendly most of time. If your on a budget, try the Laquinta down the road, cheaper and get about the same room/service wise.