As a British traveller with an American fiancee, regularly staying in various Charlotte hotels we have chosen this hotel for the last 3 stays and will definitely continue to do so.
Staff always friendly and helpful, rooms & beds immaculate, very large with all amenities you could want incl Microwave and fridge.
Breakfast choice is great and relaxed self serve - we don't usually eat Hotel breakfast but always do here.
Housekeeping are great - always seem to clean the room however late we leave for the day unlike many hotels.
Good TV options, nice en-suite bathroom power shower in tub!, very spacious, hot drinks maker.
Very highly recommended! I genuinely can't imagine how anyone could find fault in this place!
Oh - has a well equipped gym and also outdoor pool that both always seems deserted.

We were attending a conference in downtown Charlotte, and originally planned to stay at a hotel downtown; however considering what they were offering we opted to stay 15 minutes away at the Wingate. Despite the reviews I had previously read, I found our stay quite pleasant. The staff was very courteous, the rooms were clean, whirlpool, swimming pool, free internet access, gym, and the free buffet breakfast that started at 6:00 was a bonus.
There was one incident that came up, but was quickly rectified to my satisfaction. Others who stayed at some of the "so called" high scale hotels downtown were complaining everyday of either how expensive it was, or lack of service. We had no complaints at all.

Have stayed in this hotel many times and continue to see quality of it go down. Hotel is getting old and needs updating. mattesses are worn, internet not very reliable and hotel staff not very friendly most of time. If your on a budget, try the Laquinta down the road, cheaper and get about the same room/service wise.

This hotel is on the south side of Charlotte which, since we are going south in the morning, should mean that there wiil not be much traffic.

It's very close to I-77 but the restraurants and gas stations are on the other side of the highway. Not really much of a drive though. The hotel has a nice lobby but the front desk staff did not seem particulary cheerful. This is our first time here and it would have been nice if someone had smiled or seemed pleased we were here. The room is clean and there is a decent size counter in the bathroom, but the place is on the verge of showing wear. I give it another year then...it might look too worn.

We have a King bed room and there is a fridge and coffee maker in the room as well as a chair with a foot stool. The internet was very easy to hook into.

There are real glass glasses and ceramic mugs which is nice. One of the phones in the room is cordless which is also a nice idea.

When we asked the front desk where the restraurants were, we were told in this mall or over somewhere and handed a couple of print outs with the names and descriptions of the restraurants..no map....when you're new in town and someone says "at the South Mall"..that's really not much help.

My other dissapointment was that there were not laundry bags in the closet.

All in all, this hotel was okay..not great but okay, clean and the area is quiet . My biggest compaint were the indifferent staff. On the wall in the lobby are some reward placks for hospitality in 2003...hmmmm Perhaps they've had a managment change??